The Security Center Protection Services

Overview:
The Security Center Protection Services is a security system supplier located in New Orleans, LA. The company focuses on providing monitoring services and other security solutions for residential and commercial properties.

Services Provided:
– Security system installation
– Monitoring services
– Customer support for security inquiries

Timings (Example: Monday to Saturday 9 AM to 5 PM):
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (504) 522-1254
Website: http://www.securitycenter.com/

Customer Reviews and Sentiment:
The Security Center Protection Services has a rating of 3.9 stars based on 19 reviews across various platforms.

Positive feedback emphasizes the promptness and helpfulness of staff. Customers have noted positive interactions and efficient service when contacted.

Examples of positive reviews include:
“Answered the call right away and arranged to come to my client’s new home the next day!” – Honey Ryder
“Very helpful serves your needs” – Dwayne Boudreaux

Negative sentiments indicate issues with customer service, particularly regarding call handling and response time.

Examples of negative reviews include:
“I was transferred 4 times attempting to speak to someone about monitoring services only to be sent to voicemail.” – Tommanisha D
“Frank called me then hung up on me without saying why he called or what.” – Michaela G

Review Summary:
Positive Sentiments: Prompt service, helpful staff, responsiveness.
Negative Sentiments: Call handling issues, poor customer service interactions.

Additional Ratings:
BirdEye: 3.9 stars based on 19 reviews, reflecting a mix of positive and negative experiences.
Total Lead Smart Rating: 6.0/10, based on customer satisfaction, service quality, and recurring themes of communication issues. This rating indicates a fair level of reliability but highlights concerns related to customer service effectiveness.

Conclusion:
The Security Center Protection Services provides essential security solutions in New Orleans, noted for prompt service and helpful staff. However, potential customers should consider the mixed reviews and highlighted issues with customer service before making a decision.