Guardian Access Solutions

Overview:
Guardian Access Solutions is a security system supplier located in Nashville, TN. The company specializes in providing a wide range of security services including access control, gate systems, surveillance, and overhead door solutions.

Services Provided:
– Access control systems
– Gate systems
– Surveillance systems
– Overhead doors

Timings (Example: Monday to Saturday 9 AM to 5 PM):
Monday to Friday, 9 AM to 5 PM

Contact Information:
Phone: (615) 649-6004
Website: https://guardianaccess.com/

Customer Reviews and Sentiment:
Guardian Access Solutions has received mixed reviews across various platforms:

Google Reviews: 4.5 stars based on 21 reviews.

Positive feedback emphasizes the company’s knowledgeable staff, excellent customer service, and the ability to resolve issues effectively. Customers have praised individual technicians for their professionalism and interpersonal skills.

Examples of positive reviews include:
“Everyone that I’ve dealt with at this company has been very knowledgeable, kind, and helpful.” – Bree Creativ
“Excellent Customer Service!! Love that they actually answer the phone!!!” – Chad Colony
“PROFESSIONALISM at its finest.” – Doug Ritchie

Conversely, there are complaints regarding excessive charges for service calls, which have led to dissatisfaction among some customers.

Examples of negative reviews include:
“Beware, they will charge $175/hour transportation time… we received a bill of almost $500.” – Ming Lien
“I contacted the company to advise them that their driver should not be parking in the handicap space… Very disappointed.” – austin white

Review Summary:
Positive Sentiments: Knowledgeable staff, excellent customer service, professionalism, and effective issue resolutions.
Negative Sentiments: Unexpectedly high charges for service and concerns about company conduct.

Additional Ratings:
Total Lead Smart Rating: 7.5/10. This rating reflects a generally positive sentiment from customers, balanced by the significant concerns regarding fees and specific incidents that affect the overall perception of the company.

Conclusion:
Guardian Access Solutions stands out as a provider of security systems in Nashville, TN, noted for its knowledgeable staff and strong customer service. However, potential customers should be cautious regarding pricing practices and fully assess their service needs before engaging with the company.