Smart Pro Technologies in Lenexa, Kansas 66219

Smart Pro Technologies

9660 Legler Rd, Lenexa, KS 66219

4.7 (32 reviews)

Overview:
Smart Pro Technologies is a security system supplier and installation service based in Lenexa, KS. The company specializes in providing comprehensive security solutions, including the installation of surveillance cameras and IT support for various facilities.

Services Provided:
– Security system installation
– Access control installation
– IT support
– Surveillance camera installation
– Audio-visual system installation

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (913) 228-1334
Website: http://www.smartprokc.com/

Customer Reviews and Sentiment:
Smart Pro Technologies has received a notable rating of 4.7 stars based on 32 reviews across various platforms.

Positive feedback emphasizes the company’s professionalism, expertise in security installations, and strong customer service. Customers have lauded their responsive communication and thoroughness during installations.

Examples of positive reviews include:
“SmartPro has provided great onsite and offsite IT support…” – Keith Mills
“Great experience with a very old sound system replacement…” – Donald McCarter
“If you’re looking for PROFESSIONAL, on time and great customer service, look no further…” – Carolyn Carver

However, some negative sentiments have emerged regarding communication and employee treatment, leading to dissatisfaction.

Examples of negative reviews include:
“I felt like a burden from the start.” – aaron ong
“This company treats its employees horribly.” – David Murphy

Review Summary:
Positive Sentiments: Professional service, responsive communication, knowledgeable staff, thorough installations, and satisfaction with products and support.
Negative Sentiments: Communication issues with initial inquiries and complaints regarding employee treatment.

Additional Ratings:
BirdEye: 4.7 stars based on 32 reviews, reflecting a strong customer satisfaction level with occasional issues regarding communication.
Total Lead Smart Rating: 8.5/10. This rating is based on the overall customer satisfaction, quality of services provided, and mixed feedback regarding communication issues. Smart Pro Technologies has a strong reputation for quality service but should address the concerns raised for improved overall customer experience.

Conclusion:
Smart Pro Technologies stands out as a reputable choice for security system installations in Lenexa, KS, noted for their professional approach and high-quality service. However, potential customers should remain aware of the occasional communication issues and the negative sentiments mentioned by some reviewers before making a decision.

Member Since August 2024

Listing Id 153645

Contact Info

9660 Legler Rd, Lenexa, KS 66219
(913) 228-1334
Lead Smart Rating :
8.5/10.0

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Listing location

9660 Legler Rd, Lenexa, KS 66219

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Reviews

Keith Mills

a month ago

SmartPro has provided great onsite and offsite IT support and access control for our multiple facilities across two states. Highly recommend Cary Shriner and his team.

Donald McCarter

5 months ago

Great experience with a very old sound system replacement in our Church. The cost was perfect for our budget and we have been extremely happy with the results. We will contact them for any future audio-visual needs.

aaron ong

a year ago

I called for security cameras for my small business. I have a warehouse and I had some questions about pricing, they told me they couldn’t help with those questions until they had pictures. I sent pictures and can’t seem to get ahold of my representative. I felt like a burden from the start.

David Murphy

a year ago

This company treats its employees horribly. I DO NOT recommend doing business with this company.

Wondye Tefera

2 years ago

I’ve searched online to find professionals to install surveillance cameras for my new house, I’m glad I found these guys! They’re knowledgeable and so friendly! I felt like I know them for awhile, they’ve done a very good job job! I’ve recommended my friend to have them do the same thing he is so happy as well After installation day they stopped cople of times in my hose to double check everything is the way I need it If there is more than 5 star they deserve it!!!

Jeff Hershberger

3 years ago

A huge Thank you to Smart Pro Technologies! Everyone involved in discussing and subsequently installing the security camera system for my parents was so polite, knowledgeable, and respectful throughout the process, engaging my parents and helping them feel both informed and involved in the process.

Carolyn Carver

3 years ago

Thanks so much for the great service. Both young men ( technician) that came out to install our security system was awesome, professional, answered all our questions, very well pleased! If you’re looking for PROFESSIONAL, on time and great customer service, look no further, smart pro technologies is the way to go. They are honest and even cleaned up after they were done..A++++++++. Even the customer care specialist are great! Thanks C J. And Dave. Keep up the good work!

David Schenk

3 years ago

Just wanted to commend your two employees from yesterday. They were very professional, did a great job cleaning up after themselves, communicating with us and explaining what was going on. Great JOB!!

Joe Nevels II

3 years ago

I’m so glad that I came across this company. Mr, Cary came to my home and presented me with a very reasonable estimate. It took me longer than expected to make a final decision on which camera system to install. I did a lot of back and forth with Mr. Cary, and he was very patient and informative during the entire process. The instillation was done by two young men who immediately gave me the impression that they were competent, and knew exactly what it would take to get the job done. They got all the cameras installed and the NVR hooked up and programmed. I highly recommend this company to anyone in the market for a security system install. I look forward to doing business with them in the future for upgrades.

Andrea Sullins

3 years ago

This company is very responsive and professional. Cary has been great. Would highly recommend this company!