Southeastern Security Professionals in Lawrenceville, Georgia 30043

Southeastern Security Professionals

1025 Progress Cir, Lawrenceville, GA 30043

4 (12 reviews)

Overview:
Southeastern Security Professionals (SSP) is a security system supplier located in Lawrenceville, GA. The company provides a range of security solutions, catering to both residential and commercial clients, including installations, monitoring, and support services.

Services Provided:
– Security system installation
– Access control
– CCTV
– Fire alarm systems
– Monitoring services

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (888) 540-0175
Website: https://sspro.biz/?utm_source=GMB

Customer Reviews and Sentiment:
Southeastern Security Professionals has received mixed reviews across various platforms:
Google Reviews: 4.0 stars based on 12 reviews.

Positive feedback highlights the company’s professional service, timely issue resolution, and effective support. Customers appreciate their strong partnerships and service efficiency.

Examples of positive reviews include:
“We have experienced a wonderful partnership with SSP for 8 years running.” – John Sess
“SSP has been a great partner of ABM for 10 years.” – Jim Marshall
“Great company to work with.” – Clayton Lindsey

Negative feedback often centers on claims of unprofessionalism and poor aftercare service.

Examples of negative reviews include:
“Terrible company and extremely unprofessional.” – Dev
“Completely unprofessional and incompetent.” – Jazi Brown

Review Summary:
Positive Sentiments: Professional service, strong partnerships, timely resolution of issues, and supportive customer service.
Negative Sentiments: Instances of unprofessional behavior, inadequate aftercare, and communication issues.

Additional Ratings:
BirdEye: 4.0 stars based on 12 reviews, reflecting a similar trend of customer satisfaction but with significant complaints.
Total Lead Smart Rating: 5.5/10. This rating considers the balance between positive customer experiences and serious concerns raised in several reviews, indicating a need for improvement in service quality and customer support.

Conclusion:
Southeastern Security Professionals has established itself as a competent supplier of security systems in Lawrenceville, GA, known for its professionalism and timely service. However, potential clients should be cautious about the mixed reviews, particularly concerning professionalism and customer support after installation.

Member Since August 2024

Listing Id 153555

Contact Info

1025 Progress Cir, Lawrenceville, GA 30043
(888) 540-0175
Lead Smart Rating :
5.5/10.0

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1025 Progress Cir, Lawrenceville, GA 30043

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Reviews

Dev

a month ago

Terrible company and extremely unprofessional. Hispanic employee with black gauges/earrings in his ears was using racial derogatory terms in Spanish and profanity after speaking with him. Do not do business with racist. I did not mistaken this with another company. This was SSP for sure. I hope that employee is no longer with the company.

Opie Thompson

8 months ago

We have been using SSP in the metro Atlanta area for years, they do a great job, very professional and a great support team. We have 16 locations across the United states and SSP helps us with all sixteen of these locations handling day-to-day problems, new installations, updates and monitoring. Congratulations on 20 years of service and We look forward to the next 20 years thanks again Opie Thompson Systems & Methods INC.

Clayton Lindsey

10 months ago

Great company to work with; from their front office, to accounting, to sales force, to service technicians. I utilize SSP for Access Control, CCTV, Fire Alarm, and gates and they have always handled any issues in a timely manner. Rates are fair market value and you truly get what you pay for!

Jim Marshall

10 months ago

SSP has been a great partner of ABM for 10 years. They have been exceptional in supporting our needs, especially in installing security devices at 85+ of our satellite offices around the continental US and Hawaii. Their project management and service dept have been a plus. Their partnership gives us a single point of contact during support opportunities.

John Sess

10 months ago

We have experienced a wonderful partnership with SSP for 8 years running. Sales engineering is outstanding and goes the extra mile to listen and understand who we are and sets realistic goals and objectives in creating state of the art solutions perfectly suited for our campus.

EducationCenter Atlanta

a year ago

We’ve been used SSP system for almost 5 years but the after care is very stressful. charging extra every time for fixing the disconnection issue but failed. For volume adjustment issue, no solution…. Expect at the very beginning to install, No one, sales/engineer seemed to involved actively our issue to figure it out. even reception not smooth.

Braxton Bryant

6 years ago

Great. bunch of people to deal with

Jazi brown

7 years ago

Completely unprofessional and incompetent