Impulse Alarm LLC – ADT Authorized Dealer

Overview:
Impulse Alarm LLC, located in Las Vegas, NV, is an ADT Authorized Dealer specializing in security system installation services. With a strong reputation for quality and customer satisfaction, the company has established itself as a reliable choice for homeowners looking to enhance their security.

Services Provided:
– Security system installation
– Alarm system setup
– Customer training and support
– Equipment recommendations

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (866) 266-6908
Website: https://impulsealarm.com/

Customer Reviews and Sentiment:
Impulse Alarm LLC has a high average rating of 4.7 stars based on 365 reviews across various platforms.

Positive feedback highlights the quick installation, professionalism, responsiveness, and thoroughness of the technicians. Reviews commend the knowledgeable staff and effective communication throughout the installation process.

Examples of positive reviews include:
“This was the fastest set up ever I am impressed and give 20 stars to my installer he was awesome.” – Dulcia Escalante
“I highly recommend this company to provide your security and alarm service! They are professional, knowledgeable and answered all my questions!” – Stephen Lee

However, some negative feedback points to communication issues and concerns about billing practices.

Examples of negative reviews include:
“Don’t use! They do not speak with the REAL ADT!… Now no one will call me back.” – Roshelle Colvin

Review Summary:
Positive Sentiments: Quick installation, knowledgeable staff, effective communication, high professionalism.
Negative Sentiments: Issues with billing practices, poor customer service in some cases.

Additional Ratings:
BirdEye: 4.7 stars based on 365 reviews, indicating strong customer satisfaction.
Total Lead Smart Rating: 8.5/10. This score reflects the high level of customer satisfaction as well as the significant complaints regarding communication and billing practices from a small number of clients.

Conclusion:
Impulse Alarm LLC stands out as a top choice for security system installation in Las Vegas, NV, praised for its quick setup and expert technicians. Potential customers should consider the overwhelmingly positive customer experiences, while also being mindful of the occasional customer service issues highlighted in reviews.