Apollo Security Group

Overview:
Apollo Security Group is a security guard service located in Jacksonville, FL. The company provides security solutions, focusing on professional guard services and customer satisfaction.

Services Provided:
– Security guard services
– Customer support for property management
– Flexible working environments for employees

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (904) 396-6304
Website: https://apollosecuritygroup.com/

Customer Reviews and Sentiment:
Apollo Security Group has received mixed reviews across various platforms:

Google Reviews: 3.7 stars based on 30 reviews.

Positive feedback highlights the company’s friendly and professional staff along with good working conditions.

Examples of positive reviews include:
“The office staff are very friendly and helpful.” – Sharon NoNo
“I’m really glad to be back with a good company and office staff.” – James Taylor
“Organized, professional and courteous staff.” – Little Butterfly

On the other hand, some customers have expressed dissatisfaction, particularly concerning communication and customer service responsiveness.

Examples of negative reviews include:
“Customer service is awful because they could have told me that a week ago…” – Samantha Jackson
“Never call me back.” – Kiara Lupton
“Don’t sugarcoat anything to a person…” – Dunkin

Review Summary:
Positive Sentiments: Friendly office staff, good working conditions, professionalism, and organization.
Negative Sentiments: Poor communication, customer service issues, feedback on pay and lack of benefits.

Additional Ratings:
BirdEye: 3.7 stars based on 30 reviews, indicating a consistent level of customer service with some complaints about communication.
Total Lead Smart Rating: 5.5/10. This rating reflects a balance of positive sentiments about staff and working conditions, partnered with significant feedback regarding communication breakdowns and dissatisfaction from some customers.

Conclusion:
Apollo Security Group presents itself as a viable option for security services in Jacksonville, FL, praised for its friendly staff and working environment. However, potential clients and employees should consider the mixed reviews about communication and responsiveness when making their decisions.