Fortitude Security Inc in Gainesville, Florida 32641

Fortitude Security Inc

2153 SE Hawthorne Rd #209, Gainesville, FL 32641

4.5 (71 reviews)

Overview:
Fortitude Security Inc is a security guard service located in Gainesville, FL. They offer training and licensing services for security personnel, and are known for their strong community ties and commitment to customer service.

Services Provided:
– Security training classes
– Security license renewal
– Customer support for training inquiries

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (352) 577-0929
Website: http://www.fortitudesecurityinc.com/

Customer Reviews and Sentiment:
Fortitude Security Inc has received varied reviews with a current rating of 4.5 stars based on 71 reviews.

Positive feedback highlights the company’s honest advice, professionalism, and responsiveness. Customers appreciate the helpfulness and knowledge of the staff.

Examples of positive reviews include:
“Called about renewing my security license… I can’t say how much I appreciate his honesty!” – Margie Lane
“Very insightful and helpful… I’m excited to be joining this team!” – Chris Silva
“Extremely professional and kind.” – Maureen Ahearn

negative sentiment reflects issues with communication and unprofessional behavior. Complaints include a lack of responses, rudeness, and unresolved issues regarding training schedules.

Examples of negative reviews include:
“I have been calling this place for a week… Not one person can answer my questions.” – Destiny Rodriguez
“Very rude! Would not recommend this place.” – Aubrey James
“Promised things he won’t fulfill… will block you and take your money.” – Melonie Riley

Review Summary:
Positive Sentiments: Honesty, professionalism, responsiveness, helpful staff.
Negative Sentiments: Poor communication, rudeness, unfulfilled promises, and unresolved complaints.

Additional Ratings:
Google Reviews: 4.5 stars based on 71 reviews.

Total Lead Smart Rating: 6.8/10
This rating reflects a generally positive customer experience, tempered by significant concerns regarding communication and customer service issues that have left some clients dissatisfied.

Conclusion:
Fortitude Security Inc has garnered a reputation for honesty and professionalism in their services. However, potential customers should be cautious of reported communication issues and mixed experiences before proceeding with training or licensing.

Member Since August 2024

Listing Id 150614

Contact Info

2153 SE Hawthorne Rd #209, Gainesville, FL 32641
(352) 577-0929
Lead Smart Rating :
6.8/10.0

Get A Quote Claim

Listing location

2153 SE Hawthorne Rd #209, Gainesville, FL 32641

Get Direction

Reviews

Destiny Rodriguez

a week ago

I have been calling this place for a week trying to fins out information about the classes they provide. Not one person can answer my questions or give me a call back.

Margie Lane

11 months ago

Called about renewing my security license that expired five years ago expecting to sign up and take the class. The owner answered the phone and told me to hold off and call the department of agriculture before scheduling a class. He was 100% right and I can’t say how much I appreciate his honesty Saving me the out-of-pocket money it would have cost to take the class over again You don’t come across that honesty very often anymore!

Aubrey James

a year ago

Very rude! Would not recommend this place. Tried to get more info about training and I just got nothing but attitude. Please be more professional and treat people nicer when they need help.

Chris Silva

a year ago

I spoke to a man the phone about how I could get started with security, and it turns out, it was the owner/founder of Fortitude Security Inc. He was very insightful and helpful. I’m excited to be joining this team!

Melonie Riley

a year ago

Still have not given my friend the final exam but are giving it to other people,puts him off every week, has the customer contact HIM for update very professional business would not recommend this place AT ALL. Recommend paying for classes somewhere else as he makes excuses why the test can’t be done he lies, only to stop answering phone calls. Promises things he won’t fulfill. GL trying to contact him. He will block you and take ur money 🙂 they are already being investigated by Florida department of agriculture and reported to the business bureau

Suzanne A

a year ago

Fortitude Security is the best security company ever!. They are very responsive and do everything to make the customer happy. I highly recommend them!

TGB Vlogs

a year ago

No communication

Maureen Ahearn

a year ago

First time speaking with Dejeon and he was extremely professional and kind. I look forward to doing business with him and his company!

RainTheUpriser

a year ago

My name is Michael and I just recently got off the phone with the owner Dijon and this gave me an offer that I never expected. That he would give me my class D license for free as long as I showed up to the course and not only was he very polite and down to Earth but very informative and professional as well. Thank you so much DeJon for this offer and I look forward to working with you soon!

Priscilla Pineda

a year ago

Mr. Cain is a pleasure to work with! I can tell you that the comment below is by far the most incorrect information provided, especially when it is from someone who has never done business with Fortitude. The owners response time, prices and professionalism is always to the T and I am always left feeling Safe and in Good Hands! Thank you for all that you do!