Commercial Fire & Security, Inc. in Freeport-NY, New York 11520

Commercial Fire & Security, Inc.

75 W Merrick Rd, Freeport, NY 11520

4.6 (27 reviews)

Overview:
Commercial Fire & Security, Inc. is a security system supplier located in Freeport, NY. The company specializes in providing customized security solutions for both residential and commercial clients, ensuring high-quality installations and customer service.

Services Provided:
– Security system installation
– Security system customization
– Customer support and explanation of systems

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (855) 237-3300
Website: https://www.commercialfireandsecurity.com/

Customer Reviews and Sentiment:
Commercial Fire & Security, Inc. has a rating of 4.6 stars based on 27 reviews.

Positive feedback praises the company’s professionalism, thoroughness in installations, and customer service. Customers were particularly impressed with the knowledge of the personnel and the attention to detail during the installation process.

Examples of positive reviews include:
“We used Commercial Fire & Security, Inc. for both our home and business and were incredibly satisfied with the service…” – S. Beach
“Hooked everything up flawlessly now I can view everything thank you Bevon.” – Fiaz Ashraf
“Wayne was great to work with… a very sound experienced technician install all my equipment.” – Jonathan Shore

Negative reviews highlight issues such as aggressive marketing tactics and allegations of document forgery, leading to severe dissatisfaction among some clients.

Example of negative reviews include:
“Obnoxious people. Harass their clients. Forge documents and threaten their customers.” – Diana Sorkin
“If these people come to your home and ask you to sign anything, don’t do it.” – BEE Challenges

Review Summary:
Positive Sentiments: Professionalism, high-quality installations, custom solutions, knowledgeable staff, and great customer support.
Negative Sentiments: Aggressive sales tactics, document-related disputes, and negative customer interactions.

Additional Ratings:
BirdEye: 4.6 stars based on 27 reviews, indicating overall customer satisfaction with some notable exceptions.
Total Lead Smart Rating: 7.6/10
This rating reflects a generally positive sentiment from customers along with notable complaints regarding customer service practices.

Conclusion:
Commercial Fire & Security, Inc. seems to be a reliable choice for security system needs in Freeport, NY, particularly noted for their professional installations and customer service. However, potential customers should consider the negative reviews regarding aggressive practices before proceeding.

Member Since August 2024

Listing Id 150472

Contact Info

75 W Merrick Rd, Freeport, NY 11520
(855) 237-3300
Lead Smart Rating :
7.6/10.0

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Listing location

75 W Merrick Rd, Freeport, NY 11520

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Reviews

S. Beach

a month ago

We used Commercial Fire & Security, Inc. for both our home and business and were incredibly satisfied with the service from start (with Steve our Project Manager) to finish (with Bevon our installer). We are absolutely thrilled with the phenomenal installation of our new systems! Our installer, Bevon, was prompt, professional, and incredibly knowledgeable. Steve took the time to understand our security needs and customized the setup to fit both locations perfectly and Bevon installed everything flawlessly, also providing thorough explanations on how to use the system effectively. The attention to detail and commitment to customer satisfaction truly exceeded our expectations. Highly recommend their services to anyone looking for top-notch security solutions!

Fiaz Ashraf

2 months ago

Hooked everything up flawlessly now I can view everything thank you Bevon

Diana Sorkin

3 months ago

Obnoxious people. Harass their clients. Forge documents and threaten their customers. Never do business with them!!!

Marvin Kirschenbaum

a year ago

Our previous system was in excess of 30 years old. Wayne went over, in great detail, what the new system will provide. Bevin took time to both install and verify the new system, he then explained the process going forward. We were VERY pleased with everything

Michael D.

2 years ago

The team at Commercial Fire and Security are always professional and responsive to the needs of their customers! It is a pleasure working with them .

BEE Challenges

2 years ago

If these people come to your home and ask you to sign absolutely anything, don’t do it. They will use your signature to steal your identity and forge your signature onto a 10-year contract. Then they will breach that contract and when you want to cancel their service, they will sue you and they will win because their attorneys are just as corrupt and crooked as they are.

Jonathan Shore

3 years ago

Wayne was great to work with. He was referred to me by a friend who has used Commercial Fire & Security for several years. He met with me promptly, quoted me a very competitive price, managed my expectations perfectly and a very sound experienced technician install all my equipment. Although it’s only a few months I am extremely satisfied with the responsiveness, responsibility and quality

JOSEPH ALOI

3 years ago

Good , reliable security company.

Isaiah Crumpton

3 years ago

Highly professional technicians and great service.

Adam hakim

5 years ago

Very professional, curtious and willing to do what ever it takes to get a satisfactory result. Thank you Wane. It is nice to reach a person if I have issues.