Overview:
U-Spy Store is a security system supplier located at 2406 W Fullerton Ave, Chicago, IL. The store specializes in selling a wide array of security gadgets and provides installation services, aiming to meet the needs of both individual and professional clients.
Services Provided:
– Security system sales
– Installation services
– Technical support and troubleshooting
Timings:
Monday to Saturday 10 AM to 6 PM
Closed on Sundays.
Contact Information:
Phone: (773) 529-2779
Website: http://www.uspystore.com/
Customer Reviews and Sentiment:
U-Spy Store has received mixed reviews across various platforms:
Google Reviews: 3.3 stars based on 41 reviews.
Positive feedback highlights the store’s knowledgeable staff, fair pricing, and the effectiveness of their products. Customers have appreciated the friendly service and quality of items purchased.
Examples of positive reviews include:
“Very well informed. Expect advice. Fair pricing!” – spyops sales
“Joe is such an amazing easy-going professional, who will take time to listen to your needs and propose the right solutions.” – Venic Cas
“Staff is very kind and helpful. The products I purchased from here have been great and very effective!” – Haley Leanna
Conversely, there are serious complaints about customer service and incidents involving theft, indicating potential issues with individual technicians and product quality.
Negative sentiments include:
“The tech took 9 hours to run 1 80′ line and get 1 camera repaired… This criminal outfit made a point to not repair my system so I can review the camera footage.” – Advanced Pest Control
“This company is a complete scam; don’t waste your time or money.” – Stacy Porter
Review Summary:
Positive Sentiments: Knowledgeable staff, fair pricing, effective products, and friendly service.
Negative Sentiments: Serious customer service issues, incidents of theft by technicians, and defective products with poor resolutions.
Additional Ratings:
BirdEye: 3.3 stars based on 41 reviews, reflecting a trend of moderate customer satisfaction with noted service issues.
Better Business Bureau (BBB): Not mentioned in the available information, but several reviews indicate unresolved customer complaints.
Total Lead Smart Rating: 4.5/10
This rating considers the overall customer satisfaction, product quality, and the significant number of negative experiences reported by customers.
Conclusion:
U-Spy Store offers a range of security products and services in Chicago, IL, with a focus on knowledgeable customer service. However, potential customers should be cautious and consider the mixed reviews and serious allegations of service issues before making a purchase.
Member Since August 2024
Listing Id 147726