Keyed Up Fence in West Palm Beach, Florida 33411

Keyed Up Fence

8451 Mc Allister Way, West Palm Beach, FL 33411

3.8 (14 reviews)

Overview:
Keyed Up Fence is a fencing contractor located in West Palm Beach, FL. The company specializes in various fencing solutions, including installation of chain link, wood, and privacy fences. They are recognized for their professional service and quality workmanship.

Services Provided:
– Fence Installation
– Chain Link Fences
– Wood Fences
– Vinyl Fences
– Customer Service

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (561) 743-8986
Website: http://www.keyedupfence.com/

Customer Reviews and Sentiment:
Keyed Up Fence has received mixed reviews across various platforms:
Google Reviews: 3.8 stars based on 14 reviews.

Positive feedback highlights the company’s professionalism, communication, and efficiency. Customers have expressed satisfaction with the quality of the installation and their interactions with the staff.

Examples of positive reviews include:
“Very pleased with the black vinyl chain link fence… They are professional, communicate well, and were efficient.” – Eric Jorge
“Professional, great job, everything went smooth. Good people, highly recommended.” – Michael

However, there are several complaints regarding poor service post-sale and lack of professionalism in handling customer concerns.

Negative feedback includes:
“If service after the sale is important to you do not use this fence company… Very disappointed!” – Don Hunt
“Extremely unprofessional. Will tell everyone I know not to use this company.” – Ed Tronolone

Review Summary:
Positive Sentiments: Professionalism, good communication, efficiency, and quality workmanship.
Negative Sentiments: Poor post-sale service, unprofessional behavior, and unresolved customer issues.

Additional Ratings:
BirdEye: 3.8 stars based on 14 reviews, indicating similar sentiments of customer satisfaction with notable issues.
Total Lead Smart Rating: 5.5/10. This rating reflects a balance of high-quality service noted by many customers against the significant negative feedback regarding communication and customer service after the sale.

Conclusion:
Keyed Up Fence is a viable option for fencing services in West Palm Beach, FL, especially praised for their professionalism and quality of work. However, potential customers should consider the mixed reviews and instances of unresolved complaints before making a decision.

Member Since July 2024

Listing Id 144466

Contact Info

8451 Mc Allister Way, West Palm Beach, FL 33411
(561) 743-8986
Lead Smart Rating :
5.5/10.0

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Listing location

8451 Mc Allister Way, West Palm Beach, FL 33411

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Reviews

Don Hunt

6 months ago

If service after the sale is important to you do not use this fence company. I have 10 calls in and have been waiting for months to fix my defective door lock. Very disappointed !!!!

Eric Jorge

a year ago

Very pleased with the black vinyl chain link fence that Keyed Up Fence installed. They are professional, communicate well, and were efficient. Reasonably priced. Would recommend

Ed Tronolone

2 years ago

My neighbor replaced fence with this company. They piled the dirt for post holes on my lawn. I asked workers multiple times to please pick up dirt from lawn as not to kill my grass. Worker promised he would next day. They did not. I am now buying new sod to fix lawn. Extremely unprofessional. Will tell everyone I know not to use this company.

Michael

3 years ago

Professional, great job, everything went smooth. Good people, highly recommended if you need a fence. Thanks

Kyle Henderson

3 years ago

Jerry and Sherri are the best. Very knowledgeable and very accommodating. Will be using them for future projects.

Mike Peconge

3 years ago

Unbelievable bid for a simple lock and post replacement. Buyer beware – the charge labor and a house charge ( house charge 1.5 times labor) Not professional

Window Glass

5 years ago

We recently had a new fence installed and it looks great! The customer service we received along with the installation was fantastic! The installers were efficient, polite and professional. We highly recommend Keyed Up Fence and thank them immensely for a job well done! What a great company and a wonderful group of people!!!

Mike Bickers

5 years ago

We had a privacy fence installed in a very challenging location. The work they did was fantastic.

Herb Kettlehut Jr

5 years ago

I used Keyed Up Fence two different times for my shadow box wood fence. I was very satisfied with the professional job they did. I would highly recommend.

Shari Lynn

5 years ago

Keyed Up Fence was a great fence company to work with. I love my fence. They did a great job. Jerry was so easy to work with, he was always available to answer my calls. From coming out the first time to applying for my permit to installing my fence everything was done so professionally. I will refer everyone to Keyed Up Fence.