Superior Fence & Rail

Overview:
Superior Fence & Rail, located in Torrance, CA, specializes in fencing solutions. The company is well-regarded for its commitment to quality craftsmanship and customer service, offering a variety of fencing options suited to different needs.

Services Provided:
– Fence installation
– Honest estimates
– Quick response for quotes
– Professional and thorough service

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (310) 796-7719
Website: https://www.superiorfenceandrail.com/south-bay/?utm_source=GMB&utm_medium=location&utm_campaign=SFR-South-Bay-GMB&utm_content=url-7-6-22

Customer Reviews and Sentiment:
Google Reviews: 5.0 stars based on 5 reviews.

Positive feedback emphasizes the company’s efficiency, professionalism, and high-quality work. Customers have praised the team’s friendliness, promptness, and the overall fencing results.

Examples of positive reviews include:
“Jacob and Erick were on time, efficient and thorough. Thank you for the new fence.” – Lily Martinez
“The fence was delivered in a shorter lead time than anticipated. Highly recommend!” – Liz Tyndorf

The complaint highlighted issues with tardiness, lack of communication, and unprofessional behavior during the estimation process.

Examples of negative reviews include:
“Waste of my time as I waited for them for an hour to show up to my appt.” – Cindy

Review Summary:
Positive Sentiments: Efficient service, quality installation, friendly staff, quick responses.
Negative Sentiments: Issues with appointments, communication problems.

Additional Ratings:
BirdEye: 5.0 stars based on 5 reviews, reinforcing the excellent reputation of Superior Fence & Rail with overwhelming positive sentiment.
Total Lead Smart Rating: 8.5/10. This rating reflects the overall high customer satisfaction, although the negative review indicates room for improvement in communication.

Conclusion:
Superior Fence & Rail appears to be a top choice for fencing needs in Torrance, CA, characterized by high customer satisfaction and quality service. However, potential customers should be aware of the notable communication issues as highlighted in some reviews.