Ranch Service & Supply, Inc. in Tehachapi, California 93561

Ranch Service & Supply, Inc.

20700 South St, Tehachapi, CA 93561

4.7 (14 reviews)

Overview:
Ranch Service & Supply, Inc. is a local fence supply store located in Tehachapi, California. The business is known for its knowledgeable staff and friendly service, catering to both novice and experienced customers with a focus on providing quality fence supplies.

Services Provided:
– Fence supplies
– Portable panels
– Customer service and consultation

Timings:
Monday to Saturday: 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (661) 822-9101

Customer Reviews and Sentiment:
Google Reviews: 4.7 stars based on 14 reviews.

Positive sentiment is expressed about the knowledgeable and friendly staff, quick service, and competitive pricing. Customers appreciate the personalized attention they receive, especially from the owner.

Examples of positive reviews include:
“I really like this place. The owner is very knowledgeable and friendly…” – Tim Kang
“Best service in town. Helpful and friendly.” – Perry Richmond
“Extremely helpful and knowledgeable team.” – AlNDes Whatmough

On the downside, there was a negative experience highlighted regarding staff conduct that spoiled a customer’s visit.

Negative sentiment involves:
Unprofessional behavior among staff, specifically during an incident witnessed by a customer which left her offended.

Review Summary:
Positive Sentiments: Knowledgeable and friendly staff, quick service, fair pricing, personalized customer attention.
Negative Sentiments: Instances of unprofessional staff behavior impacting customer experience.

Additional Ratings:
BirdEye: 4.7 stars based on 14 reviews, reflecting high customer satisfaction overall.
Total Lead Smart Rating: 8.5/10. This rating is derived from overall positive customer experiences, strong staff performance, tempered by the noted incident of unprofessionalism, which has the potential to affect customer trust.

Conclusion:
Ranch Service & Supply, Inc. appears to be a commendable option for those seeking fence supplies in Tehachapi, CA, thanks to their knowledgeable staff and customer-centric service. However, customers may consider the reported staff behavior incident when deciding whether to patronize the business.

Member Since July 2024

Listing Id 143934

Contact Info

20700 South St, Tehachapi, CA 93561
(661) 822-9101
Lead Smart Rating :
8.5/10.0

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20700 South St, Tehachapi, CA 93561

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Reviews

Tim Kang

3 years ago

I really like this place. The owner is very knowledgeable and friendly and he takes time to explain things for a novice like myself. Thank you so much! Oh, and price is very reasonable. Sure, you can search the web, call various stores, punch some numbers on the calculators and get a better deal perhaps. Maybe 5 to 10%. Is it worth it? Not for me. I rather go to a friendly and knowledgeable place where I can have a good conversation about my project. This is a such place.

Juan Torres

3 years ago

Easy access ,local buisness ,quick service,owner knowledge of his products is great .

Andrea Fish

4 years ago

Great staff, friendly and helpful. They had what I was looking for, while other stores in town were out of stock. Good, fair price. Now that I found them, I will now go there first in the future.

Perry Richmond

5 years ago

Best service in town. Helpful and friendly.

Scott Crooke

5 years ago

Friendly staff and great service!

Michael Coleman

6 years ago

Everytime I have gone into this store they are very helpful. They know the product and what you are needing. Highly recommend!

Sally Romano

6 years ago

They were Extremely helpful in choice of portable panels for my round pen. Thank you! Now it is time to get off the computer and go do some horse training! =)

Stephen Sheley

6 years ago

Staff willing to go the extra mile to make sure you get exactly what you need

AlNDes Whatmough

7 years ago

Extremely helpful and knowledgeable team. We had one issue with a fence order and they went out of there way to make it right.

Lea Taylor

10 years ago

Today I went to a local feed and seed store, small local business, to make a purchase. The doorbell rang when I entered and I could hear male voices in the adjacent office area. Apparently an argument was escalating between male employees and at least one began yelling and dropped the F bomb several times. I was deciding if I should leave when one of the employees announced he was leaving and dropped the F bomb again as he was walking out and as he saw me standing there. He stormed out and finally another employee came out of the same room and preceded to wait on me. It was kind of uncomfortable, he offered a weak “sorry”. The more I thought about it today the more insulted I felt. I am NO prude but as a customer and a lady I feel I should have been offered a sincere apology. And apparently they didn’t care to begin with or they would have put their argument on hold as soon as I came in the door. (I assume the loud doorbell is to alert them that a customer has entered the store). These may have been the owners, managers or employees, I’m not sure. But with larger businesses coming into the community I would think the smaller local businesses would be stepping up their customer service but I definitely will not be patronizing this business again.