Sterling Specialties, Inc. in St. Augustine, Florida 32095

Sterling Specialties, Inc.

7000 US-1 Suite 601, St. Augustine, FL 32095

3.4 (28 reviews)

Overview:
Sterling Specialties, Inc. is a fence contractor based in St. Augustine, Florida. The company provides a range of fencing services, including installation and repair of various types of fences for residential properties.

Services Provided:
– Fence Installation
– Fence Repair
– Customer Service
– Warranty Services

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (904) 829-5006
Website: http://www.sterlingspecialtiesinc.com/

Customer Reviews and Sentiment:
Sterling Specialties, Inc. has received mixed reviews with an average rating of 3.4 stars based on 28 reviews.

Positive sentiments highlight the company’s quality of workmanship and reliable service. Customers have praised the aesthetic results of their fences and appreciated the company’s follow-up service.

Examples of positive reviews include:
“Best looking fence in my neighborhood!” – Cindy Bennett
“I had my fence replaced & I absolutely love it! They did a great job!” – Christina Carver
“Great price and warranty… they came out and fixed the issues without hassle.” – Randolph Schilke

On the negative side, several reviews pointed out serious issues with communication, professionalism, and installation quality.

Examples of negative reviews include:
“Very unprofessional… if you need a new fence this company is not worth the hassle.” – Steven Harvey
“Stay away from this company! Extremely unprofessional!” – Djani URUS
“When they installed the fence, they covered two of the sprinkler heads… rude on the phone.” – Maggie Polen

Review Summary:
Positive Sentiments: High-quality installation, good warranty service, aesthetically pleasing results.
Negative Sentiments: Poor communication, unprofessional behavior, installation issues.

Additional Ratings:
Google Reviews: 3.4 stars based on 28 reviews.
Total Lead Smart Rating: 5.5/10 (Assessed based on a balance of positive workmanship and significant complaints regarding professionalism and installation issues).

Conclusion:
Sterling Specialties, Inc. appears to offer satisfactory fencing services in St. Augustine, praised for their finished projects and warranties. However, potential customers should be cautious and consider the mixed reviews regarding professional conduct and installation quality before engaging their services.

Member Since July 2024

Listing Id 143596

Contact Info

7000 US-1 Suite 601, St. Augustine, FL 32095
(904) 829-5006
Lead Smart Rating :
5.5/10.0

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Listing location

7000 US-1 Suite 601, St. Augustine, FL 32095

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Reviews

Cindy Bennett

a day ago

Best looking fence in my neighborhood!

Christina Carver

7 months ago

I had my fence replaced & I absolutely love it! They did a great job & the employees arrived on time & worked hard to make my fence look good! I highly recommend this company.

steven harvey

8 months ago

If I could leave less than one star I would. Very unprofessional. Acted like they did not want my business. If you need a new fence this company is not worth the hassle. Does not respond and acts as if you being an inconvenience to them.

Djani URUS

a year ago

Stay away from this company! Extremely unprofessional! I run my own business , Tammy that works as a project coordinator , would not have the smallest chance to be hired! No customer service ! 0 !

Randolph Schilke

a year ago

Great price and warranty. The installers had a few problems after the initial install. After talking with the owner they came out and fixed the issues without hassle. Out of all the contractors I’ve dealt with I can say these people are honest business women/men. They will honor their warranty contract.

alvin wagner

2 years ago

Great experience! So happy with the finished fence. Pete & Garrett did an awesome job with the install. Thanks so much!!!

joshua landes

2 years ago

Great company honest hard-working people do beautiful work at a reasonable price

Christian Mowery

2 years ago

Large gaps along posts, sags in the fence (which got repaired once and now I am being told its because I put light caps on top of the posts) and the lady had an attitude on the phone. Did I mention that they almost blew my house and the neighbors up when they hit a marked gas line between the 2 homes. DO NOT USE

Maggie Polen

2 years ago

When they installed the fence, they covered two of the sprinkler heads that are on the property line. They were clearly visible. One of which was right now to the property market they used. We were NEVER told or asked at any point about sprinklers or having them marked. When I called they told me that it is “common sense” for me to have marked them and it’s my own fault they’re covered. They were rude on the phone and also lacked attention to detail while installing the fence. I will now have to hire an irrigation company to hopefully be able to move our spinkler heads due to this companies negligence.

Timothy Criner

3 years ago

Great staff very helpful