Overview:
Allied Fence is a fence contracting company located at 2732 Arrowhead Dr, Springfield, IL. The business specializes in the installation of various types of fencing, including privacy fences, using quality materials while emphasizing customer satisfaction.
Services Provided:
– Installation of privacy fences
– Wooden fence installation
– Responsive customer service
– Competitive pricing
– Quality craftsmanship
Timings:
Monday to Friday 9 AM to 5 PM
Contact Information:
Phone: (217) 528-2981
Website: http://www.alliedfenceonline.com/
Customer Reviews and Sentiment:
Allied Fence has received mixed reviews across different platforms:
Google Reviews: 3.7 stars based on 22 reviews.
Positive feedback highlights the company’s responsiveness, professionalism, quality of work, and competitive pricing. Customers have praised the friendly staff and excellent communication throughout the process.
Examples of positive reviews include:
“Price was good… responsiveness of Jessica was amazing… Finished it on the day they said they would.” – Marlene Emmons
“The crew workers were fantastic—very friendly, professional, and skilled.” – Kyle Podshadley
“Everyone was super friendly and professional, even my dogs loved them.” – Terri Smith
However, there are notable complaints about communication issues and project management, leading to customer dissatisfaction.
Examples of negative reviews include:
“No show, no call.” – Beverly Stone
“Very unprofessional.” – Jennifer Johnson
Review Summary:
Positive Sentiments: Friendly and professional staff, responsive service, quality installation, reasonable pricing, and effective communication.
Negative Sentiments: Issues with no-show appointments, unresponsive management, and concerns about project quality leading to additional costs.
Additional Ratings:
BirdEye: 3.7 stars based on 22 reviews, indicating a similar trend of customer satisfaction with occasional complaints.
Better Business Bureau (BBB): The business has a profile but there is no accreditation listed.
Total Lead Smart Rating: 5.5/10
This rating reflects the overall customer experiences, showing a balance between strong positive sentiments for service and notable complaints regarding communication and management issues. Potential customers should weigh the positive aspects of quality workmanship against the highlighted service issues before making a decision.
Conclusion:
Allied Fence appears to be a viable option for fencing needs in Springfield, IL, particularly noted for their quality of work and competitive pricing. However, prospective clients should exercise caution and consider the mixed reviews related to communication and service reliability.
Member Since July 2024
Listing Id 143524