Steel & Fence Supply in San Jose, California 95112

Steel & Fence Supply

1436 Terminal Ave, San Jose, CA 95112

4.8 (132 reviews)

Overview:
Steel & Fence Supply is a highly-rated fence supply store located in San Jose, CA. The company specializes in providing a comprehensive range of fencing products, including metal posts and custom fabricated iron work, catering to both residential and commercial customers.

Services Provided:
– Fence supply
– Temporary fence panels
– Custom fabricated iron work
– Hardware and fencing accessories
– Professional quoting and delivery services

Timings:
Monday to Friday 8 AM to 5 PM
Saturday 9 AM to 3 PM
Closed on Sundays

Contact Information:
Phone: (408) 573-3779
Website: https://steelfence.com/

Customer Reviews and Sentiment:
Steel & Fence Supply has received predominantly positive feedback across various platforms.

Google Reviews: 4.8 stars based on 132 reviews.

Positive sentiments highlight the company’s friendly and knowledgeable staff, exceptional customer service, and competitive pricing. Customers appreciated the ease of the purchasing process and the helpfulness of the staff.

Examples of positive reviews include:
“Staff is friendly and knowledgeable, super easy to work with” – Daniel Escobedo
“Amazing customer service and even better pricing” – Jessie Matamoros
“Could not find any 4in metal post… the staff were friendly and helpful” – Mike Nicholson

However, there was a negative review mentioning poor customer service due to a rude tone from a staff member, which affected the overall sentiment slightly.

Review Summary:
Positive Sentiments: Friendly and knowledgeable staff, great customer service, competitive pricing, and a wide range of quality fencing products.
Negative Sentiments: Isolated incidents of rude behavior from a staff member.

Additional Ratings:
BirdEye: 4.8 stars based on 132 reviews, indicating strong overall customer satisfaction.
Total Lead Smart Rating: 9.0/10, reflecting high-quality service, customer satisfaction, and minor complaints. The majority of reviews are overwhelmingly positive, though the lone negative experience slightly impacts the score.

Conclusion:
Steel & Fence Supply is a reputable choice for fencing solutions in San Jose, CA, acknowledged for their excellent customer service and quality products. Potential customers can expect a pleasant and efficient shopping experience, although they should be aware of isolated negative feedback when engaging with staff.

Member Since July 2024

Listing Id 142915

Contact Info

1436 Terminal Ave, San Jose, CA 95112
(408) 573-3779
Lead Smart Rating :
9.0/10.0

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1436 Terminal Ave, San Jose, CA 95112

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Reviews

daniel escobedo

11 months ago

Staff is friendly and knowledgeable, super easy to work with

Parker John

11 months ago

Great service

Gavino Rodriguez

a year ago

Good business all the way around. The guys in the office were VERY helpful In accommodating our needs . Thanks to the whole team , especially Edward, Ismael, and Luis. OH and Jose too.

Jose Almazo r

a year ago

The person of Guatemalan origin who assisted me spoke in a rude tone

Jessie Matamoros

a year ago

Amazing customer service and even better pricing. Their Branch Sales Manager Edward made the whole quoting and buying process super easy! We shopped around for prices for temporary fence panels because they can get pricey but thankfully, we came across Steel & Fence by looking up fence suppliers near me on Google and 2 other companies recommended them and now I can see why. When they delivered the fence panels, their delivery driver Javier unloaded everything correctly and made sure we received everything we order. Very nice guy too. I highly recommend this place and we will definitely come back for repeated business with them.

Mike Nicholson

a year ago

Could not find any 4in metal post at any hardware stores in San Jose. Called to ask and was able to get the posts and all the hardware and saved money! They asked me about the project and suggested a small post on the non-weight-bearing side saving me over $60. Friendly and helpful staff.

Joshua Ballester

a year ago

These guys are amazing! Whether you’re there for a some ranch fence or custom fabricated iron work, you won’t be disappointed from the greeting at the door to your finished order!

Antonio Gomez

2 years ago

Very great customer service, thanks.!

Jeremy Leal

2 years ago

They had what we needed

Chase Brandenburg

2 years ago

This place is goated. Between the number of quality options offered, the pricing, and the staff (Edward specifically) there is no reason to go anywhere else.