Diamond Fence Co. Inc.

Overview:
Diamond Fence Co. Inc. is a fencing contractor located in San Jose, California. The company specializes in providing fencing solutions for both residential and commercial properties.

Services Provided:
– Fence installation
– Fence repair
– Custom fencing designs

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (408) 374-4282
Website: www.diamondfenceco.com

Customer Reviews and Sentiment:
Google Reviews: 3.7 stars based on 6 reviews.

Positive feedback is limited, but some customers noted aspects such as prompt service and professional interaction when things go well. However, most of the reviews tilt towards negative sentiments.

Examples of positive reviews include:
“The team was friendly and did a decent job on the fence.” – Anonymous

A significant complaint noted a failure to show up for scheduled appointments, which led to customer frustration.
“Alex never showed for our appointment. Must not need any jobs. Very unprofessional.” – Colton Alan

Review Summary:
Positive Sentiments: Some customers appreciated the quality of service when the project was completed.
Negative Sentiments: Common complaints include unprofessional behavior, missed appointments, and a perceived lack of commitment to customer service.

Additional Ratings:
BirdEye: 3.7 stars based on 6 reviews, indicating a similar trend with limited positive feedback and ongoing concerns from customers.
Total Lead Smart Rating: 4.0/10
This rating reflects the overall sentiment derived from the reviews, highlighting a gap between service expectations and delivery due to reported unprofessional conduct and missed appointments.

Conclusion:
Diamond Fence Co. Inc. appears to have room for improvement in terms of customer service and reliability. While some customers have found success with their fencing installations, potential clients should be cautious due to the recurring complaints about missed appointments and unprofessionalism.