Overview:
JRC Wrought Iron is a family-owned fence contractor located in Rosemead, California. Established in 1972, the company specializes in the fabrication and installation of wrought iron fences and railings, although it has recently faced challenges in maintaining its quality and service standards.
Services Provided:
– Wrought iron gates
– Railings
– Fencing
– Custom fabrication
Timings:
Monday to Friday, 9 AM to 5 PM
Contact Information:
Phone: (626) 280-2300
Website: https://www.jrciron.com/
Customer Reviews and Sentiment:
JRC Wrought Iron has received a mix of reviews across various platforms:
Google Reviews: 3.8 stars based on 16 reviews.
Positive feedback often points out quality work at a great price.
For example:
“Quality work, great price, I am very pleased with their service!!” – Sharon Campbell
“As a family business since 1972, our family acknowledges firm support of JRC Wrought Iron.” – Trinidad Rios
However, several reviews note significant issues with customer service and product quality.
For instance:
“They were very callous and are continuing the lip service and ‘we will get to you in a few weeks’ attitude.” – Amy Gorman
“Quality of workmanship is very poor now, zero communication…” – Tristam B
Review Summary:
Positive Sentiments: Quality workmanship, good pricing, strong family business legacy.
Negative Sentiments: Poor customer service, communication issues, declining product quality, and warranty concerns.
Additional Ratings:
Total Lead Smart Rating: 5.5/10 (Calculated based on overall customer satisfaction, mixed quality feedback, and notable negative sentiments regarding communication and product durability).
Conclusion:
JRC Wrought Iron has a long-standing reputation in the Rosemead area for its wrought iron products. While many customers appreciate the quality and pricing of their work, potential clients should be aware of ongoing issues with service and product reliability as reflected in recent reviews.
Member Since July 2024
Listing Id 142628