HNL Fencing in Rock Hill, South Carolina 29730

HNL Fencing

850 Red River Rd, Rock Hill, SC 29730

4.6 (57 reviews)

Overview:
HNL Fencing is a reputable fencing contractor located in Rock Hill, South Carolina. They specialize in a variety of fencing solutions including the installation and repair of wooden privacy, chain link, and split rail fences. With a strong focus on customer service and quality workmanship, they have made a name for themselves in the local community.

Services Provided:
– Fence installation
– Fence repair
– Porch railing fabrication
– Removal of old fencing
– Competitive pricing on fencing materials

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (803) 323-8044
Website: http://www.hnlfencing.com/

Customer Reviews and Sentiment:
HNL Fencing has received a high average rating of 4.6 stars based on 57 reviews.

Positive feedback emphasizes the company’s professionalism, communication, and quality of work. Customers have praised the promptness of Bryan and his team, the competitive pricing, and the thorough clean-up after jobs.

Examples of positive reviews include:
“Bryan is awesome! Friendly, prompt, and great prices!” – J.B. Brown
“Very professional… Great job disposing of old fence.” – Cindy C
“Bryan didn’t hesitate to accommodate my needs… the price was fair and competitive.” – Ross Kirk

Concerns were raised primarily regarding communication and follow-up after installation, with some customers feeling neglected after the sale.

Examples of negative reviews include:
“Truly disappointed with follow up… communication is not good.” – Kelly Finney
“Poor communication skills” – Jerry McFalls

Review Summary:
Positive Sentiments: Professionalism, prompt service, competitive pricing, excellent cleanup.
Negative Sentiments: Communication issues, lack of follow-up after installation.

Additional Ratings:
BirdEye: 4.6 stars based on 57 reviews, indicating strong overall customer satisfaction despite some negative feedback.
Total Lead Smart Rating: 7.5/10 (This reflects the overall positive sentiments from many customers but accounts for the issues with communication and follow-up noted in the reviews.)

Conclusion:
HNL Fencing stands out as a reliable choice for fencing services in Rock Hill, SC, particularly due to their attentive customer service and high-quality installations. However, prospective customers should be attentive to potential communication issues, especially regarding follow-ups after the completion of projects.

Member Since July 2024

Listing Id 142538

Contact Info

850 Red River Rd, Rock Hill, SC 29730
(803) 323-8044
Lead Smart Rating :
7.5/10.0

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Listing location

850 Red River Rd, Rock Hill, SC 29730

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Reviews

J.B. Brown

3 months ago

Bryan is awesome! Friendly, prompt, and great prices! Highly recommend!

Cindy C

4 months ago

Wow, what a GREAT job, very professional, and so competitive. Bryan and his crew w”did an amazing job, disposing of old fence, worked in inclement weather to get the job done and cleaned up after job. When I had him to quote me, the fence material was apples to apples with others, but besides him being THOUSANDS of dollars less, Bryan uses one 60 pound bag of concrete per post while others use 60 pound bag per 3 post. They level concrete off to prevent water from standing around or seeping inside hole. I highly recommend these guys for your fence project. My project was 360’ of 3 rail split rail treated fence with black chain length fence. GREAT JOB BRYAN!!!

Ross Kirk

5 months ago

Bryan and his team did a great job repairing our 6 ft wooden privacy fence. They double checked with me to ensure I was happy with the installation and they even came back to tighten up the new gate and drill a hole in the concrete to hold it in place. Bryan didn’t hesitate to accommodate my needs when I added to the scope of the original quote and the price was fair and competitive. Highly recommend! Thanks Bryan and thanks HNL!

Kimberly Faust

a year ago

HNL Fencing crafted new porch railings for my home. They removed the old railings and fabricated new ones that look and feel better than the originals. When installing the new railings, extra time was taken to ensure the two sides of the railings matched perfectly. The work was done on time and delivered as promised. We could not be more pleased with the final product.

J A

a year ago

Overall the job was done, but there were a few things that I had to inquire about that were left undone. Giving 3.0 ⭐

Kelly Finney

a year ago

Truly disappointed with follow up. They installed my fence, great job. But, one of the posts has come loose from the concrete. I asked if they could come out to inspect and tell me how much it would cost, said they’d be out by the end of the week. By the end of the week, no communication. I waited until the following Tuesday, still no response, so I reached out again and asked if they could get out here. The response I got was “get someone else”, I’ve been sick. Understood, but the communication is not good. Made me feel as though you already got my initial business and that’s all it’s about. I’ve recommended them several times, but no more.

Jerry McFalls

a year ago

Poor communication skills

Ken Nodes

a year ago

Good communication is key to me and Bryan was great. My privacy fence and split rail was all completed ahead of schedule and it looks great. Bryan was always responsive and addressed any concerns I had immediately. I would definitely recommend HNL. My dogs especially appreciate the fine work.

Frank

a year ago

Call the few places and Brian returned my call very quickly he was on time very professional I would use him again and highly recommend

Candace Boothby

a year ago

Everything is awesome!