First Place Fence in Rochester-NY, New York 14611

First Place Fence

296 McKee Rd, Rochester, NY 14611

4.9 (36 reviews)

Overview:
First Place Fence is a premier fencing contractor located in Rochester, NY. The company specializes in installing high-quality fences and is highly regarded for its exceptional service and attention to detail.

Services Provided:
– Fence installation
– Free estimates
– Custom fence designs

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (585) 880-8753
Website: http://firstplacefence.com/

Customer Reviews and Sentiment:
First Place Fence boasts an impressive rating of 4.9 stars based on 36 reviews.

Positive feedback highlights the company’s professionalism, quality workmanship, and customer-oriented service. Customers have praised their responsiveness and attention to changes required during the installation process.

Examples of positive reviews include:
“5 is Not enough stars to give these guys. Fence looks amazing.” – Luis Martinez
“Couldn’t be more satisfied. Such a great crew!” – Karen Bingham
“Matt was great! He accommodated changes quickly.” – Kristin Shields

However, a negative review points out issues with professionalism and pricing:
“Unprofessional and way more expensive quote than other contractors.” – qinghong yang

Review Summary:
Positive Sentiments: Excellent craftsmanship, professional service, strong communication, willingness to accommodate customer requests, and high satisfaction with completed work.
Negative Sentiments: Some complaints regarding pricing and perceived unprofessionalism.

Additional Ratings:
BirdEye: 4.9 stars based on 36 reviews, confirming the high level of customer satisfaction.
Total Lead Smart Rating: 9.0/10. This rating reflects the consistently positive reviews with only minimal negative feedback regarding pricing and a single complaint about professionalism.

Conclusion:
First Place Fence is highly recommended for anyone in need of fencing services in Rochester, NY. Their dedication to customer satisfaction and quality installation stands out, though potential clients should consider any concerns about pricing and professionalism.

Member Since July 2024

Listing Id 142536

Contact Info

296 McKee Rd, Rochester, NY 14611
(585) 880-8753
Lead Smart Rating :
9.0/10.0

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Listing location

296 McKee Rd, Rochester, NY 14611

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Reviews

Luis Martinez

3 days ago

5 is Not enough stars to give these guys. Fence looks amazing. They will surprise you with the start date but they will do an amazing job.

Charles

2 weeks ago

Morning, you are the man, i have doctors today, probably won’t be home, they’re welcome to work & be happy as it’s really peaceful with our new fence. Please use us as a testament to the quality of your business. !

Karen Bingham

3 weeks ago

This was our second time using First Place. Couldn’t be more satisfied. Such a great crew! The fence was difficult to install on rough terrain but they meticulously mastered it! Would absolutely recommend!

Kristin Shields

3 weeks ago

Matt, the owner, was great! Came out and gave us a free estimate for what we were looking to do. Within a few weeks he had a crew at our house for installation. Everyone was very professional, friendly and respectful of our property. Most importantly they did it how and where WE wanted. After they finished, I wanted one change to the front gate. Matt had a crew back within an hour to accommodate me! They were great and will definitely recommend to friends and family. Thank you to Matt and his employees…..we love it!

Michael Balentine

a month ago

I have been trying to decide for months now how I want my new fencing to look, and I’ve changed things around on my property several times. I engaged with this business when I first decided to put in fencing, and they have been incredibly patient with me as I’ve discussed things with my wife and made changes and updates to the original plan. My wife, who has somewhat of a language barrier due to her Asian descent, has been the one who deals mostly with Matt and his crew because I am busy during work hours, and she has told me on countless occasions how understanding and patient Matt has been in explaining things to her in a way she understands. Since we began the project, Matt has even been so kind as to update the free estimate for us 5 different times! We will definitely do business with First Place Fence again! Highly recommended!

qinghong yang

a month ago

Unprofessional and way more expensive quote than other contractors. Couldn’t even measure the length of my fence right.

Lance Schultz

a month ago

Great company. Ran into a small snag and the install crew came up with a great plan. Finished product is top notch. Real relief to work with pros.

Jennifer Iannone

3 months ago

Matt and his crew did a great job! If your looking for any fencing needs please don’t pass this company up!!

J Hulse

7 months ago

I had a fence and electronic gate opener installed I called a couple of other fence companies and either didn’t get a call back or the price was double. Matt and his crew were very professional did what they said they were going to on time and in budget we agreed on. I will definitely use there services again. Jim H.

Bill Hurtt

8 months ago

They are very respectful crews who showed great attention to detail. Very happy with the fence!!! Well done