Overview:
Hurricane Fence Co is a fence contractor based in Phoenix, Arizona, specializing in the installation of fences. With years of experience in the industry, the company aims to cater to both commercial and residential fencing needs, although they primarily work through a sister company for residential projects.
Services Provided:
– Commercial fence installation
– Residential fence referrals (through sister company)
– Customer support for fencing needs
Timings:
Monday to Friday 8 AM to 5 PM
Closed on any days? Not specified.
Contact Information:
Phone: (602) 484-9005
Website: https://hurricanefenceco.com/
Customer Reviews and Sentiment:
Hurricane Fence Co has garnered mixed reviews from customers:
Google Reviews: 3.3 stars based on 7 reviews.
Positive feedback emphasizes the quality of work and the commitment to helping customers find fencing solutions. For instance:
“Wonderful company to have build your fences.” – John Wolfchief
“Great work.” – Robert Beckwith
“They were not going to give up on getting me what I needed.. friendly, and I believe they give an honest and fair price!!” – Nikki Gabbert
However, there are notable negative sentiments, primarily related to customer service issues:
“They don’t have the experience!!! I don’t know how are they in business.” – Ruben Aguirre
“Would not return my calls. Left several messages. Called every day for a week with no results.” – Devin French
Review Summary:
Positive Sentiments: High-quality work, helpful in finding solutions, friendly service, fair pricing.
Negative Sentiments: Poor customer service, lack of communication, and questionable experience in the field.
Additional Ratings:
BirdEye: 3.3 stars based on 7 reviews, corroborating the trend of customer satisfaction with significant complaints regarding communication issues.
Total Lead Smart Rating: 5.0/10
This rating reflects a balance between positive feedback on the quality of work and considerable dissatisfaction due to poor customer service and communication issues.
Conclusion:
Hurricane Fence Co appears to be a viable option for fencing needs in Phoenix, AZ, known for quality work and customer support in finding the right solutions. However, potential customers should be cautious regarding communication and customer service based on the mixed reviews received.
Member Since July 2024
Listing Id 141928