Gatekeepers in Naples, Florida 34110

Gatekeepers

1301 Rail Head Blvd # 5, Naples, FL 34110

2 (8 reviews)

Overview:
Gatekeepers is a fencing contractor located in Naples, Florida. The business offers fencing installation services but has garnered a reputation that suggests significant issues with customer satisfaction and communication.

Services Provided:
– Fencing installation
– Gate installation

Timings:
Monday to Friday 9 AM to 5 PM
Closed on weekends.

Contact Information:
Phone: (239) 400-4283
Website: http://www.g8keepers.com/

Customer Reviews and Sentiment:
Gatekeepers has received poor reviews across various platforms, with a troubling average rating of 2.0 stars based on 8 reviews.

Negative feedback highlights the company’s unresponsiveness, perceived rudeness, and potential unreliability. Customers have noted issues with communication regarding appointments and refunds, as well as concerning driving behavior from staff members.

Examples of negative reviews include:
“As seen in all of the other reviews here, this is not a reputable company to work with.” – Matt M Meeker
“They took my deposit 2 months ago and I cannot get a hold of anyone.” – Clayton Coleman

The sole positive review, which is significantly outnumbered by negative sentiments, states:
“Excellent service!” – Damion Daveau

Review Summary:
Positive Sentiments: One mention of excellent service.
Negative Sentiments: Unresponsive customer service, rude interactions, issues with deposits, and poor driving behavior by staff.

Additional Ratings:
BirdEye: 2.0 stars based on 8 reviews, indicating a significant level of customer dissatisfaction.
Better Business Bureau (BBB): There is no available BBB rating for this company, but the reviews suggest possible unresolved complaints.
Total Lead Smart Rating: 2.0

Conclusion:
Gatekeepers appears to struggle with maintaining customer satisfaction and reliability in Naples, FL. Given the predominantly negative reviews concerning communication and professionalism, potential customers should approach with caution and consider exploring alternative fencing contractors in the area.

Member Since July 2024

Listing Id 140839

Contact Info

1301 Rail Head Blvd # 5, Naples, FL 34110
(239) 400-4283
Lead Smart Rating :
2.0/10.0

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Listing location

1301 Rail Head Blvd # 5, Naples, FL 34110

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Reviews

Matt M Meeker

a year ago

As seen in all of the other reviews here, this is not a reputable company to work with. They are unresponsive, rude, and threatening to their customers. I imagine the owner will respond with everything that we’ve done as their customers, as he has with so many reviews before. That should tell you everything you need to know about how this man conducts his business. There are several other high-quality, reputable fence and gate providers in the Naples area — please check the reviews before using this one. Editing after the response. We were a customer and not competition. Feel free to email me for details. This is a disreputable company and we’d like our neighbors to avoid a similar experience to ours.

N R

a year ago

This is in relation to the driving of the owner or employee. I’m not sure who he was. He cut me off twice in the road. He cut me off once then I was next to him and trying to merge and he sped up so fast full speed as just to purposefully not let me merge then slammed on his brakes and flipped me off. Crazy driver. Would never do business with someone like that!!

Clayton Coleman

a year ago

They took my deposit 2 months ago and it cannot get a hold of anyone. I went to their office and a note on the door says by appointment only. I think they are no longer in business and I’m trying to get my deposit back. Stay away for this company!

David Cammarata

2 years ago

Driving down Old 41 your business truck ran the stop sign this morning they had quite a few bags of concrete on the back pulled out right in front of me I was going 45 and they proceeded to do 30 finally got up to 35 he never got over 40 miles an hour nearly caused an accident extremely unprofessional the way he was driving we’re all going to work we’ve all got to sit in the same traffic he could have pulled out two cars behind me there was plenty of room

Larry Marsh

6 years ago

What a Joke! Avoid this company at all cost. You make an appointment for a quote and they do not show. It took three times. A person name Rick, nice person finally shows up in a thunderstorm. Totally unprepared. I scribbled my name an email address on a piece of paper and was told he would get back to me with a quote. No quote as of yet, one week and counting. I just called and canceled the project. Not a reliable company to work with.

Damion Daveau

6 years ago

Excellent service!