Overview:
AFSCO Fence & Deck is a fencing contractor located in Latham, NY. The company specializes in various types of fencing solutions, serving both residential and commercial clients. Their services encompass the design, installation, and maintenance of fences, ensuring quality and customer satisfaction.
Services Provided:
– Fence installation (vinyl, wood, chain link)
– Custom fencing solutions
– Pool fencing installation
– Customer service and support
Timings:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (518) 783-0395
Website: http://www.afsco-fence.com
Customer Reviews and Sentiment:
AFSCO Fence & Deck has received mixed reviews across various platforms:
Google Reviews: 3.8 stars based on 81 reviews.
Positive feedback highlights the company’s knowledgeable staff, quality of fencing, and good customer service. Customers have appreciated the professionalism of the installation teams and the clear communication throughout the process.
Examples of positive reviews include:
“Chris was extremely knowledgeable and helpful… I am very happy with the product, install, customer service and the support.” – Joseph Zanotelli
“The quality of the fencing is excellent, and the crew was professional… I couldn’t be happier.” – Shirlee
“Looks great! Mark and the crew were super easy to work with.” – Zaynah Patel
However, some complaints have been noted regarding communication and professionalism on job sites.
Negative sentiments include:
“I dealt with them on a $100,000 post fencing job… Who does that? Not a professional that’s for sure.” – Patrick Blum
“I called for an estimate and didn’t hear back…” – Dustin Quirion
Review Summary:
Positive Sentiments: Knowledgeable staff, quality materials, professional installation, and good customer service.
Negative Sentiments: Issues with communication, lack of follow-up, and reported unprofessional behavior on the job site.
Additional Ratings:
BirdEye: 3.8 stars based on 81 reviews, indicating a similar level of customer satisfaction, with some reported issues.
Total Lead Smart Rating: 6.0/10. This rating reflects the overall customer experience, considering the mix of positive feedback and the concerning complaints regarding communication and professionalism.
Conclusion:
AFSCO Fence & Deck offers a variety of fencing services in Latham, NY, and is known for its knowledgeable staff and quality materials. However, potential customers should be aware of the mixed reviews, particularly regarding communication and some unprofessional incidents, before deciding to engage their services.
Member Since July 2024
Listing Id 139450