Williams Fence Co in Lakeland, Florida 33801

Williams Fence Co

934 E Rose St, Lakeland, FL 33801

4.4 (90 reviews)

Overview:
Williams Fence Co is a reputable fence contractor located in Lakeland, FL. The company specializes in providing a range of fencing solutions, focusing on quality installation and customer satisfaction.

Services Provided:
– Fence installation
– Fence repair
– Custom fencing solutions
– Competitive pricing
– Strong communication throughout the project

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (863) 688-1194
Website: https://jimwilliamsfence.com/

Customer Reviews and Sentiment:
Williams Fence Co has received generally positive feedback, maintaining a rating of 4.4 stars based on 90 reviews.

Positive sentiments emphasize excellent service, good pricing, responsiveness, and quality of work.

Examples of positive reviews include:
“Worked with Williams Fence Co to install new fencing… they were always responsive to communication.” – Scott White
“I would recommend Williams Fence to everyone.” – James Dale
“Very knowledgeable about fencing materials.” – Moises Serrano

However, there are instances of negative experiences highlighted in the reviews, particularly related to customer service from some employees.

Example of a negative review:
“The individual responsible for my fence repair quote showed a level of unprofessionalism… I am thoroughly disappointed.” – Sandra Owens-Butler

Review Summary:
Positive Sentiments: Responsive communication, competitive pricing, high-quality installations, accommodating service.
Negative Sentiments: Inconsistent customer service experiences with individual employees, lack of professionalism noted by some customers.

Additional Ratings:
BirdEye: 4.4 stars based on 90 reviews, consistent with positive sentiments shared by customers.
Total Lead Smart Rating: 7.5/10 (This rating reflects the overall customer satisfaction, with notable strengths in service quality and communication but acknowledging some employee-related issues.)

Conclusion:
Williams Fence Co appears to be a solid choice for fencing services in Lakeland, FL, recognized for their professionalism, quality work, and competitive pricing. While many customers report positive experiences, potential clients should remain mindful of the feedback regarding inconsistent customer service from certain employees.

Member Since July 2024

Listing Id 139366

Contact Info

934 E Rose St, Lakeland, FL 33801
(863) 688-1194
Lead Smart Rating :
7.5/10.0

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934 E Rose St, Lakeland, FL 33801

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Reviews

Scott White

4 months ago

Worked with Williams Fence Co to install new fencing around our yard. Contacted other companies early on and no one could touch the price Williams provided. On top of that they were always responsive to communication, started and finished the work when they said they would and without any issues. Already have the neighbors complimenting on how nice it looks! Would definitely use them again in the future for any fencing needs.

Sandra Owens-Butler

4 months ago

I recently had the displeasure of dealing with an employee from Williams Fence Company, and I must say that it was a frustrating and disappointing experience. The individual responsible for my fence repair quote showed a level of unprofessionalism that I have rarely encountered. From the start of our conversation, it was clear that this employee lacked basic courtesy and respect for the customer. He was dismissive and seemed completely disinterested in discussing the project or addressing any concerns I had. His communication skills were abysmal, making it difficult to understand his explanations. My experience with this fence company employee was extremely negative, and I would strongly advise anyone considering their services to proceed with caution with this employee. The lack of professionalism, and disregard for customer satisfaction displayed by this individual is simply unacceptable. I am thoroughly disappointed and dissatisfied with this employee. Dr.Sandra Butler

James Dale

5 months ago

Williams Fence was great, the whole experience from the estimate through to the final install was excellent. The team not only installed my fence but also made sure that the install location would allow my travel trailer to fit through the large custom gate. The guys were personable and took pride in their work. I would recommend Williams Fence to everyone.

fran drawdy

7 months ago

Great job!

Purple Wolf love forever

9 months ago

Sales person was nice and perfessional. The price was the outrageous. The highest estimate we revieved.

Brian Folsom

10 months ago

Very good job my fence looks great, and they where very prompt and fast

Theresa O’Brien

a year ago

Would highly recommend – Great service and quality.

Moises Serrano

a year ago

Very knowledgeable about fencing materials

Lance Dunagan

a year ago

Andrew was easy to communicate with through the whole process. I made some last minute changes and they were very accommodating and easy to work with. Prices for fencing have gone up over the last few years like everything else, but I found them to be priced competitively with a superior product and timeline.

Harris Real Estate Team

a year ago

Williams Fence was prompt, professional and clean. Communication was exceptional! There is a reason why they have been in business as long as they have. I would recommend them to anyone looking to have a fence installed.