McClain Fence & Excavating Co, in Dubuque, Iowa 52002

McClain Fence & Excavating Co,

5095 Pennsylvania Ave, Dubuque, IA 52002

4.1 (9 reviews)

Overview:
McClain Fence & Excavating Co is a family-owned business located in Dubuque, IA, specializing in fence installation. They are recognized for their craftsmanship and integrity, providing a range of fencing solutions to residents in the area.

Services Provided:
– Fence installation
– Customer consultations for estimates
– Excavation services

Timings:
Monday to Friday, 9 AM to 5 PM

Contact Information:
Phone: (563) 583-2588
Website: Not available

Customer Reviews and Sentiment:
McClain Fence & Excavating Co has received a mix of reviews across various platforms:

Google Reviews: 4.1 stars based on 9 reviews.

Examples of positive reviews include:
“Great Company to install fence. They did an excellent job installing our fence.” – Lisa Pillars
“I’ve never seen a company care and want the best for their customers.” – brittany naylor
“McClain Fence is a wonderful company to work with. They did a beautiful job.” – Jayme Pavel

However, some customers expressed dissatisfaction:
“They must not need the business.” – Jill Ridpath
“This company was just awful to deal with! Horrible customer service.” – Brandy Haas

Review Summary:
Positive Sentiments: High-quality installation, honest opinions, strong craftsmanship, and customer care.
Negative Sentiments: Issues with customer service, including lack of communication and failure to return calls.

Additional Ratings:
BirdEye: 4.1 stars based on 9 reviews, reflecting similar customer satisfaction with some variability.
Total Lead Smart Rating: 6.5/10. This rating considers the overall customer satisfaction, quality of service, and significant concerns regarding communication and responsiveness highlighted in the reviews.

Conclusion:
McClain Fence & Excavating Co appears to be a reliable choice for fencing services in Dubuque, IA, known for their quality craftsmanship and commitment to customer service. However, potential customers should be aware of the mixed reviews regarding communication issues before making their decision.

Member Since July 2024

Listing Id 137148

Contact Info

5095 Pennsylvania Ave, Dubuque, IA 52002
(563) 583-2588
Lead Smart Rating :
6.5/10.0

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5095 Pennsylvania Ave, Dubuque, IA 52002

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Reviews

Jill Ridpath

3 months ago

I called and left a message and still have not received a call back so we went with someone else. They must not need the business.

Lisa Pillars

7 months ago

Great Company to install fence. They did a excellent job installing our fence

Heather Hackett

3 years ago

I called about an estimate and I talked with the receptionist and was directed to their website. The website didn’t allow me to put in the dimensions of my yard based off my abstract but instead it had me use a tool to outline the perimeters of my yard. It took a few tries. I was able to get an estimate on different fence types.

brittany naylor

6 years ago

I’ve never seen a company care and want the best for their customers. McClain fencing always provides honest opinions with positive outcomes. I highly recommend looking at the work they’ve done. Best in Dubuque

Mike Jacob

6 years ago

As a supplier to McClain Fence and Excavating, I have a different perspective from most. I find the McClain family to be extremely knowledgeable about their business and always looking for even better ways to bring value to their customers. They do business with the utmost integrity. As a homeowner, it pays to work with quality people. These are quality people!

Jayme Pavel

6 years ago

McClain Fence is a wonderful company to work with. This family owned and operated business has the kind of values, and craftsmanship that I was looking for. Thanks for all your hard work, you gentleman did a beautiful job, and I couldn’t be more pleased.

Brandy Haas

11 years ago

This company was just awful to deal with! Horrible customer service, never returned my calls. They said they were “just really busy” and weren’t trying to blow me off. Well, that’s exactly what they did. It’s not that hard to take just 2 minutes to call a potential customer.