Salem Fence Inc. in Clemmons, North Carolina 27012

Salem Fence Inc.

7020 Orchard Path Dr, Clemmons, NC 27012

4.2 (6 reviews)

Overview:
Salem Fence Inc. is a fence contractor located in Clemmons, NC. The company specializes in the design and installation of various types of fences, serving both residential customers and businesses in the area.

Services Provided:
– Fence installation
– Residential fencing
– Wood fences
– Fencing for pets
– Custom fencing solutions

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (336) 778-0555
Website: http://salemfenceinc.com/

Customer Reviews and Sentiment:
Salem Fence Inc. has received a mix of feedback across various platforms:

Google Reviews: 4.2 stars based on 6 reviews.

Positive sentiments focus on the quality of work, prompt service, and professionalism. Customers have praised the timely execution of projects and the helpfulness of the staff.

Examples of positive reviews include:
“I am so impressed with the job done for us. Everything was on time or early and everything we asked for was done perfectly.” – Cynthia Lanning
“The fence is high quality, and was professionally installed in a very timely manner.” – Southern Charm at the Farm
“Salem Fence was great to work with… I got the best quote from Salem Fence.” – Alexandra Mihm

However, negative feedback includes significant concerns about the quality of materials used in certain installations and communication issues.

Example of a negative review:
“Once the fence was installed… the spindles are of incredibly poor quality… I reached out to Salem Fence questioning why they would install such a low-quality product…” – Brad Watson

Review Summary:
Positive Sentiments: High-quality workmanship, timely service, professional behavior, excellent customer service.
Negative Sentiments: Issues with material quality, lack of communication, unresolved customer complaints.

Additional Ratings:
BirdEye: 4.2 stars based on 6 reviews, supporting a positive trend with mixed feedback.
Better Business Bureau (BBB): Not accredited but has a BBB profile with a rating of NR (No Rating). There have been complaints regarding product quality and communication.
Total Lead Smart Rating: 7.0

Conclusion:
Salem Fence Inc. presents itself as a reliable fencing contractor in Clemmons, NC, with notable strengths in service quality and timely project completions. However, potential customers should remain cautious of the highlighted material quality issues and communication challenges raised in some reviews.

Member Since July 2024

Listing Id 136436

Contact Info

7020 Orchard Path Dr, Clemmons, NC 27012
(336) 778-0555
Lead Smart Rating :
7.0/10.0

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7020 Orchard Path Dr, Clemmons, NC 27012

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Reviews

Cynthia Lanning

a year ago

I am so impressed with the job done for us. Everything was on time or early and everything we asked for was done perfectly. I would highly recommend for fencing needs!

Teresa Barker

3 years ago

We have used this company previously and had a great experience. Not sure what’s going on now, trying to reach someone for a couple of weeks now. No answer at business or avenue to leave a message.

Southern Charm at the Farm

3 years ago

George and his team were awesome to work with. I have used them at two of my properties for a wood fence with animal safe wire. The fence is high quality, and was professionally installed in a very timely manner. I don’t have to worry about the dogs getting out ever again! I highly reccomend George and his team. I have had two great experiences with them! Thanks for my new fences guys!

Brad Watson

3 years ago

We were excited to use Salem Fence to install our fencing for our chocolate lab puppy after receiving three quotes and a recommendation from a builder we trust. From the estimate to the follow up prior to install we discussed that the intent of our fencing need was to secure the backyard for our 60lb lab puppy. The estimate even had the need to secure the puppy written very clearly on it. The intent was clear. We were thrilled once the fence was installed. It looked great! Unfortunately, that is where it stopped. The actual fence frame and gates are awesome but the spindles are of incredibly poor quality. They are basically the equivalent strength of paper. I literally can bend them with one finger. Our dog very quickly discovered that it was super easy to escape rendering our fence useless and the almost 11k investment pointless. My wife and I both reached out to Salem Fence questioning why they would install such a low quality product after we discussed the intent of the fence numerous times. The answers were simply not acceptable. They recommended us to put up a chain link fence inside our aluminum fence for another 2k? Then said, what about putting up an invisible fence as well. Seriously? That’s what we gave you more than $10,000 dollars for. They knew we wanted to secure a lab. They are supposed to be the fencing experts. Why even consider such a poor quality product? I very rarely write reviews like this b/c I know how hard it is to own a business but I attempted to have a conversation with Salem Fence privately and couldn’t even get a response. That is simply never ok. I will be taking every step possible to remedy this situation but beware of giving this company this type of money as you may not get what you think. Horribly frustrating!

Alexandra Mihm

4 years ago

Salem Fence was great to work with. Came out to measure and had a quote to me within a business day. I got quotes from 3 different companies and got the best quote from Salem Fence. Once they were out here to start building, it took about 2 and a half days. The builders were very details in the construction. Looks exactly the way that I explained it. Highly recommend George and Salem Fence.