Burlington Fence and Deck in Burlington-NC, North Carolina 27215

Burlington Fence and Deck

1406 S Mebane St, Burlington, NC 27215

4.5 (14 reviews)

Overview:
Burlington Fence and Deck is a reputable fence contractor located in Burlington, NC. The company specializes in deck and fence construction and removal, with a focus on delivering professional services to ensure customer satisfaction.

Services Provided:
– Deck construction and removal
– Fence installation
– Custom deck design
– Professional consultations for projects

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (336) 565-7864
Website: https://burlingtonfenceanddeck.com/

Customer Reviews and Sentiment:
Burlington Fence and Deck has a positive average rating of 4.5 stars based on 14 reviews.

Positive feedback highlights the company’s quality of work, professionalism, and responsiveness to customer needs. Customers have praised the efficient and timely service, with many stating their satisfaction with the final results of their projects.

Examples of positive reviews include:
“Mark came out and gave me a very reasonable price… I love my new deck, and I highly recommend Mark and his crew!” – Kisha Fuller
“I strongly recommend this company!” – Take Charge Media
“The craftsmanship and professionalism was beyond my expectations.” – susan turci

Negative feedback points to issues with reliability, particularly with scheduling and completing jobs as promised.

Examples of negative reviews include:
“They never showed up for the appointment… and didn’t answer when I called them.” – Scarlett G
“They backed out and quit after putting two panels up.” – Kristin

Review Summary:
Positive Sentiments: Quality workmanship, professional behavior, responsive service, attention to detail, and customer satisfaction.
Negative Sentiments: Issues with scheduling, job completion, and communication.

Additional Ratings:
Google Reviews: 4.5 stars based on 14 reviews.
Total Lead Smart Rating: 7.5/10. This rating reflects the overall positive sentiment and quality of services provided, yet acknowledges the unresolved issues reported by some customers.

Conclusion:
Burlington Fence and Deck appears to be a solid choice for customers seeking deck and fencing solutions in Burlington, NC. Their commitment to quality work and overall positive customer experiences make them a reliable option, although potential clients should be aware of past complaints regarding scheduling and job completion before proceeding.

Member Since July 2024

Listing Id 135857

Contact Info

1406 S Mebane St, Burlington, NC 27215
(336) 565-7864
Lead Smart Rating :
7.5/10.0

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1406 S Mebane St, Burlington, NC 27215

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Reviews

Kisha Fuller

a year ago

Mark came out and gave me a very reasonable price to tear down and haul away my old 12×14 deck, and rebuild a new one. His crew was very professional, and made sure that I was happy with everything before they left. They were done in less than 6 hours! I love my new deck, and I highly recommend Mark and his crew!

Scarlett G

a year ago

Called for an estimate for a deck and was given an appointment time for the next day. They never showed up for the appointment, never called me, and didn’t answer when I called them.

Take Charge Media

a year ago

This is a great company! The whole team has been amazing to work with. I strongly recommend!

Randi Stewman

2 years ago

I have a small deck attached to my sun room that was made out of a composite and was just falling apart. Shannon and his crew came out and replaced it with wood. They did a fantastic job at a great price! Now I’m not afraid to step outside and sit on my deck.

John Burns

3 years ago

Mark and his guys were very easy to work with. They did a great job, were on time and did everything as they said they would. They built two decks and installed a slider door. All done to complete satisfaction.

Juanice Rush

3 years ago

Had old 12′ x 10′ deck removed to have a 12′ x 20′ deck added to home. Had 12′ x 12′ of deck screened leaving a 12′ x 8′ open deck. The crew was great! Only took 4 days to complete.

susan turci

3 years ago

I could not have been happier with the work that Derek and his crew completed. The work was absolutely top notch. The craftsmanship and professionalism was beyond my expectations. I would recommend them without reservation.

Rebekah Davis

3 years ago

We got a custom deck with two levels from Mark and his team. We were contacted promptly when we showed interest and he worked with us to get a result we are very happy with. They paid attention to details and made sure everything was right. I LOVE the new deck and spending time outside with friends!

Jeffrey Wood

3 years ago

Was really impressed with the deck they built around our pool. Excellent crew and workmanship was outstanding. Highly recommend this company

Kristin

3 years ago

This is the best review i can give. Sadly. I was hoping for better. We called several fence companies for quotes and had went with burlington because they were the most respectful when coming out and didnt try forcing it on us. But they backed out and quit after putting two panels up. Yes my ground was hard in places (but not the entire yard) i will say that myself. but with the right equipment it was not impossible to put a fence up. As we were able to hire someone else to put it up. Dont take on a job if you cant complete it.