Gateway Fence Solutions

Overview:
Gateway Fence Solutions is a fencing contractor located in Arnold, MO. The company specializes in providing high-quality fencing installation and services to both residential and commercial clients in the area.

Services Provided:
– Fencing installation
– Customer consultation
– Residential and commercial fencing solutions

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (636) 333-3114
Website: http://www.gatewayfencesolutions.com/

Customer Reviews and Sentiment:
Gateway Fence Solutions has a mixed reputation with a rating of 3.9 stars based on 7 reviews.

Positive feedback emphasizes the professionalism, quick responses, and quality of installation work. Customers have particularly appreciated the service provided by specific installers like Matt.

Examples of positive reviews include:
“Very easy process and Jacob was a great installer. Love my fence and have recommended to others.” – Ila
“Top notch professionalism from the whole team.” – Craig Kohler
“Matt has always responded quickly and willing to offer multiple solutions.” – Nathan Bank

However, negative feedback highlights issues with customer service and reliability, including instances of missed appointments and poor communication.

Examples of negative reviews include:
“Did not respond to multiple messages left on site.” – Laura Hood
“He ended up being a no call no show.” – Sabrina Hasty

Review Summary:
Positive Sentiments: Professional installers, quality workmanship, responsive customer service.
Negative Sentiments: Poor communication, no-shows, delayed responses.

Additional Ratings:
Total Lead Smart Rating: 6.0
This rating reflects a decent level of customer satisfaction, bolstered by positive feedback about staff professionalism, yet somewhat diminished by notable complaints concerning reliability and communication issues.

Conclusion:
Gateway Fence Solutions is a viable option for fencing needs in Arnold, MO, known for their professional installation and good customer service in certain cases. However, potential customers should be cautious and aware of the mixed reviews, especially regarding communication and reliability.