Mid South Fence Co

Overview:
Mid South Fence Co is a fence contractor based in Albany, GA, specializing in various fencing solutions. The company is dedicated to providing quality workmanship and customer service, catering to both residential and commercial fencing needs.

Services Provided:
– Fence installation
– Fence repair
– Aluminum fencing
– Chain link fencing
– Electric gate servicing
– Custom fencing solutions

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (229) 888-0877
Website: http://midsouthfencecompany.com/

Customer Reviews and Sentiment:
Mid South Fence Co has garnered mixed reviews across various platforms:

Google Reviews: 3.6 stars based on 17 reviews.

Positive feedback highlights the company’s customer service, friendly crew, and competitive pricing. Customers have appreciated the willingness to accommodate changes and the quality of the work done.

Examples of positive reviews include:
“Absolutely amazing customer service and work!” – Kenneth & Ashley Perez
“Excellent service, friendly crew, competitive pricing.” – Joe Kretzer
“I took a drawing of my project… he gave me a very reasonable quote.” – Larry Mcleod

However, there are also some negative sentiments regarding customer service, particularly involving attitudes of specific representatives.

Examples of negative reviews include:
“Horrible. The sales representative always has a nasty attitude.” – Jose Gonzalez
“The receptionist… has really gotten to be a rude person.” – Mark Aries

Review Summary:
Positive Sentiments: Excellent customer service, friendly staff, competitive pricing, and quality workmanship.
Negative Sentiments: Issues with customer service representatives, specifically rudeness and attitude problems.

Additional Ratings:
BirdEye: 3.6 stars based on 17 reviews, reflecting a similar trend of mixed customer experiences.

Total Lead Smart Rating: 5.5/10
This rating is based on a fair level of customer satisfaction alongside significant concerns regarding customer service, leading to an average evaluation.

Conclusion:
Mid South Fence Co offers reliable fencing services in Albany, GA, known for their quality installations and customer support. However, potential customers should consider the mixed reviews regarding customer service experiences before choosing to engage their services.