Sunray Decks

Overview:
Sunray Decks, located in Toledo, OH, specializes in deck building and resurfacing services. The company is noted for its competitive pricing and quality workmanship, making it a popular choice for homeowners looking to enhance their outdoor spaces.

Services Provided:
– Deck building
– Deck resurfacing
– Deck staining and maintenance

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (419) 969-3325
Website: https://sunray-decks.com/

Customer Reviews and Sentiment:
Google Reviews: 4.0 stars based on 5 reviews.

Positive feedback highlights the company’s quality of work, professionalism, and affordability. Customers have expressed satisfaction with the resulting aesthetics of their decks.

Examples of positive reviews include:
“Amazing to work with… Our deck looks amazing!” – J
“Al did an amazing job… I would highly recommend Al.” – Kristy Shatara

However, some reviews mention issues with customer service, particularly regarding refunds and unfulfilled services.

Negative feedback includes:
“Took a bad review down because I don’t like to see small businesses suffer… the refund was never sent.” – Tim Short

Review Summary:
Positive Sentiments: Quality workmanship, professionalism, affordability, and transformative results.
Negative Sentiments: Issues with refunds and unfulfilled contracts.

Additional Ratings:
BirdEye: 4.0 stars based on 5 reviews, reflecting a mix of positive experiences and some customer service concerns.
Total Lead Smart Rating: 6.5/10, indicating reasonable customer satisfaction, but also highlighting the need for improvement in communication and service fulfillment.

Conclusion:
Sunray Decks is a decent option for deck building and resurfacing services in Toledo, OH, celebrated for its craftsmanship and competitive pricing. However, potential clients should be cautious due to some customer service issues and unfulfilled commitments noted in reviews.