Overview:
Johnny On the Spot Services LLC, located in Richmond, VA, is a general contracting company known for its range of home improvement services. They have built a reputation for delivering quality work on various projects, including power washing, deck construction, gutter cleaning, and flooring installation.
Services Provided:
– Power washing
– Deck construction
– Gutter cleaning
– Flooring installation
– General home improvement services
Timings:
Monday to Saturday 8 AM to 6 PM: Based on typical business hours for similar companies.
Contact Information:
Phone: (804) 230-4889
Website: http://www.johnnyonthespotservices.com/
Customer Reviews and Sentiment:
Johnny On the Spot Services LLC has received positive reviews across various platforms:
Google Reviews: 4.4 stars based on 67 reviews.
Positive feedback highlights the company’s professionalism, attention to detail, and quality of work. Customers have particularly praised the excellent results delivered by their team members and their responsiveness to any concerns.
Examples of positive reviews include:
“I had my house power washed by Johnnie and Melik they did an excellent job.” – Angela J Watson
“JOTS has become our go-to for all our home improvement needs.” – David Phillips
“Great job Kyle and Kevin. Thanks for doing an awesome job on our deck.” – Vernon Henderson
However, there were negative sentiments regarding communication and delayed estimates. One reviewer expressed frustration about not receiving a promised estimate after several months, indicating possible issues with customer service.
Example of a negative review:
“I can’t get an estimate. Poor Service Do NOT use this company.” – Stefanie Cardwell
Review Summary:
Positive Sentiments: Quality workmanship, professional staff, attention to detail, responsive service, and commitment to customer satisfaction.
Negative Sentiments: Issues with communication, delays in providing estimates, and negative impressions from advertisements.
Additional Ratings:
BirdEye: 4.4 stars based on 67 reviews, indicating consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). No notable complaints on BBB in recent years.
Total Lead Smart Rating: 7.5/10 – This rating is based on the overall positive customer feedback balanced with a few complaints regarding communication delays.
Conclusion:
Johnny On the Spot Services LLC appears to be a reliable option for home improvement needs in Richmond, VA, with many customers appreciating their professionalism and quality service. However, potential clients should be aware of occasional communication issues and ensure their needs are clearly communicated to avoid dissatisfaction.
Member Since July 2024
Listing Id 132445