Orlando Deck Company in Orlando, Florida 32801

Orlando Deck Company

390 N Orange Ave, Orlando, FL 32801

2 (4 reviews)

Overview:
Orlando Deck Company is a deck building service located in Orlando, Florida. The company specializes in the construction of decks but has faced significant customer dissatisfaction as reflected in its reviews.

Services Provided:
Deck building, Deck construction

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (407) 587-1059

Customer Reviews and Sentiment:
Orlando Deck Company has received predominantly negative reviews across various platforms:

Google Reviews: 2.0 stars based on 4 reviews.

Positive feedback is scarce, with one standout review highlighting the great staff:
“Awesome staff and amazing group of guys. Love them!” – Lindsay Neal

In contrast, several reviews express severe dissatisfaction:
“This company collected an $8,000 deposit from me and disappeared. They are criminals. Do NOT use them, do not be scammed!” – Salty _ Gaming
“Completely unprofessional and rude… avoid this guy, particularly if you’re expecting any kind of respect for your time and trouble as a client.” – timbo wilderbeeste

Review Summary:
Positive Sentiments: Friendly staff.
Negative Sentiments: Unprofessional behavior, failure to communicate, issues with receiving deposits, and lack of follow-through on appointments.

Additional Ratings:
BirdEye: 2.0 stars based on 4 reviews, reflecting a strong trend of customer dissatisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating). There have been multiple complaints regarding lack of communication and service delivery.

Total Lead Smart Rating: 2.5/10
This rating reflects the overall low customer satisfaction, repeated issues with service and professionalism, and the alarming reports of deposits taken without service.

Conclusion:
Orlando Deck Company appears to struggle significantly with customer satisfaction, suffering from negative reviews that highlight unprofessionalism and poor communication. Potential clients are advised to exercise caution and consider the significant complaints noted before engaging their services.

Member Since July 2024

Listing Id 131569

Contact Info

390 N Orange Ave, Orlando, FL 32801
(407) 587-1059
Lead Smart Rating :
2.5/10.0

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Listing location

390 N Orange Ave, Orlando, FL 32801

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Reviews

G. Green

a year ago

Doesn’t reply back to inquires I ended up calling Loews.

Salty _ Gaming

4 years ago

This company collected an $8,000 deposit from me and disappeared. They are criminals. Do NOT use them, do not be scammed!

Lindsay Neal

4 years ago

Awesome staff and amazing group of guys. Love them!

timbo wilderbeeste

5 years ago

Completely unprofessional and rude. Called him up about a week ago for a job we need done at a rental property we own, made an appointment with the guy to meet me at the house in question, only to have him call me late in the piece to say he couldn’t make it – never mind my own time driving over there to meet him. Then he asked me to simply send him over some photographs of the work needed so he could make an assessment and give me an estimate over the phone on the cost. Went over there, took the pictures and sent them to him, only to have the guy say that he couldn’t really tell after all what would be needed and that he’d have to try coming over again this week to take a look – so yet another appointment to have the guy come and make a visual inspection! My wife called him yesterday afternoon to confirm, as we’ve been starting to get dubious about this guy’s professionalism, and he’s like, “oh yeah yeah, the guy with the red door that needs fixing, right?” and he stated that he’d be at the house today. Well, you guessed it, I get a text from him this morning saying he can’t make it, and gee, well, he doesn’t think he can do the job for us after all having already told us that he set aside a day later this week to do the work. In a time-critical situation you can’t even believe how much this guy’s slack attitude has rebounded on us, as we’re trying to get the house prepped in time to show it to prospective renters before the end of the month. A week later and we’re back to square one trying to find a good carpenter to do the job. In short, avoid this guy, particularly if you’re expecting any kind of respect for your time and trouble as a client – never mind what the quality of his work is. If his attitude to his workmanship is as lackadaisical as his attitude to customers I wouldn’t want him anywhere near a place of ours. Just a stunningly thoughtless and unprofessional individual.