Deck Wizard in Harrisburg-PA, Pennsylvania 17104

Deck Wizard

605 S Front St, Harrisburg, PA 17104

1.6 (7 reviews)

Overview:
Deck Wizard is a deck building company located in Harrisburg, PA. They specialize in constructing decks but have received overwhelmingly negative feedback from customers regarding their services and professionalism.

Services Provided:
– Deck building
– Staining and maintaining decks

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (855) 421-1142

Customer Reviews and Sentiment:
Deck Wizard has received highly unfavorable reviews across various platforms:
Google Reviews: 1.6 stars based on 7 reviews.

Negative feedback focuses on the company’s lack of reliability, poor quality of work, and unprofessional customer service. Customers have reported numerous instances of no-shows for scheduled appointments and inadequate workmanship leading to further issues after service.

Examples of negative reviews include:
“They kept calling and calling me so I set up an appointment and guess what no call no show.” – Kyle
“For the price I paid, I could have had a local handyman do the deck 3 times and probably would last twice as long.” – Jeff Dougherty
“DO NOT DO BUSINESS WITH DECK WIZARDS! I have reached out to them…and then no show no call!” – Joel Sattazahn

Review Summary:
Positive Sentiments: None reported.
Negative Sentiments: Unreliable service, poor workmanship, lack of resolution to complaints, unprofessional staff interactions.

Additional Ratings:
BirdEye: 1.6 stars based on 7 reviews, indicating a consistent trend of customer dissatisfaction.
Total Lead Smart Rating: 1.0
This rating reflects the significant issues raised across all reviews, with no redeeming positive sentiments present. The company has a very poor reputation and is largely regarded as untrustworthy.

Conclusion:
Deck Wizard appears to be an unwise choice for deck building services in Harrisburg, PA, given the widespread customer dissatisfaction and negative reviews regarding their reliability and quality of work. Potential customers are strongly advised to consider alternative options before engaging with this company.

Member Since July 2024

Listing Id 128604

Contact Info

605 S Front St, Harrisburg, PA 17104
(855) 421-1142
Lead Smart Rating :
1.0/10.0

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605 S Front St, Harrisburg, PA 17104

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Reviews

Kyle

4 years ago

They kept calling and calling me so I set up an appointment and guess what no call no show. What a great company

Jeff Dougherty

4 years ago

Run away!!! For the price I paid, I could have had a local handyman do the deck 3 times and probably would last twice as long. 10 months after the stain, the paint started peeling and whatever they used to cover the screws started coming up. When I called, they did send one guy out to do my very large deck. There were bare spots and quality not good at all, then they sent a manager, the first time he did it, never stained on the other side of the railing. He had to do it 2 more times because he missed areas. They tote a ten year warranty, but that only covers the stain, not their labor. Just over one year since their second attempt at staining the deck, the paint is peeling up, deck boards around the screws are rotting and steps are rotting around the edges. What a waste of money.

Scottie Oliver

4 years ago

I cannot comment on their work but a representative from York was upset when a widow friend wanted an estimate and she didn’t sign that day. He acted like she was inconveniencing him. So he took off without leaving his contact info. And has yet to send it in writing. The estimate is supposed to be good for one year. Even if she decided to go with deck wizard they just lost her business. Can’t run a company with employees like him.

Matthew Kocan

4 years ago

July 24th, my neighbors got a new deck from this company. I came home from work to discover tire tracks/ruts in my yard from them driving through my yard with their truck. After calling the parent company in Maryland and the local branch in Harrisburg I was told by the local Manager Mike he would stop by to see what happened and what it would take to resolve it. They never came. The next day I had 2 calls from this company trying to sell me a new deck. Still no contact from the company since then. I told them that I would wait to resolve this issue before posting a review. They never resolved so I am posting.

Joel Sattazahn

5 years ago

Friends and Family, BEWARE: DO NOT DO BUSINESS WITH DECK WIZARDS! I have reached out to them via the web and phone, even setup an appointment, where they even called and confirmed the day before that they were coming, and then no show no call! I can only expect that this is how they do business as well!!!!!!!!!!!!!!!!!!!!!