Armor Fence, Deck & Patio in Fredericksburg-VA, Virginia 22405

Armor Fence, Deck & Patio

28 Perchwood Dr, Fredericksburg, VA 22405

4.7 (23 reviews)

Overview:
Armor Fence, Deck & Patio is a deck building company located in Fredericksburg, Virginia. They specialize in fence installation and provide a variety of outdoor enhancement services.

Services Provided:
– Fence installation
– Deck building
– Consultation services

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (540) 361-4242
Website: https://www.armorfenceco.com/fredericksburg-stafford/

Customer Reviews and Sentiment:

Armor Fence, Deck & Patio has a strong overall rating of 4.7 stars based on 23 reviews.

Positive feedback showcases the company’s responsiveness, fair pricing, and quality installation. Customers frequently highlight the professional communication throughout the process and the efficiency of the installation teams.

Examples of positive reviews include:
“Great installation crew. Clear communication regarding choices and scheduling.” – Carole Pulkowski
“All around a great experience.” – John Casper
“Highly recommend this company.” – Eddie Madeline

However, there are some negative sentiments regarding customer service and product quality. A notable complaint involved an installation issue with a latch that was not addressed despite multiple follow-ups, leading to customer dissatisfaction.

Examples of negative reviews include:
“The latch doesn’t work so I can’t even use it properly… Poor quality fence, terrible customer service.” – Chloe Siedsma

Review Summary:
Positive Sentiments: Responsive service, excellent installation, fair pricing, effective communication, and high-quality workmanship.
Negative Sentiments: Issues with customer service and unresolved installation problems.

Additional Ratings:
Google Reviews: 4.7 stars based on 23 reviews, indicating a high level of customer satisfaction despite some issues.
Total Lead Smart Rating: 7.5/10. This rating reflects overall positive sentiments from customers but acknowledges criticisms related to customer service and some installation issues.

Conclusion:
Armor Fence, Deck & Patio appears to be a competent choice for fence and deck installation services in Fredericksburg, VA. Their strong customer satisfaction ratings indicate professionalism and quality work, yet potential customers should be cautious of the mentioned customer service issues before making a decision.

Member Since July 2024

Listing Id 128012

Contact Info

28 Perchwood Dr, Fredericksburg, VA 22405
(540) 361-4242
Lead Smart Rating :
7.5/10.0

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Listing location

28 Perchwood Dr, Fredericksburg, VA 22405

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Reviews

Carole Pulkowski

a month ago

Quoted us a fair price, responsive to questions, great installation crew. Clear communication regarding choices and scheduling.

John Casper

a month ago

The team at Armor Fence did an excellent job of consulting and installing our new fence. Merv gave us great feedback after listening to what we wanted. Javier and his crew worked efficiently on install day. All around a great experience. We have a project for our backyard planned in the fall and we will be reaching out to Armor. I would recommend them for your fence/backyard project.

Chloe Siedsma

a month ago

The fence they installed doesn’t latch. We have reached out more than 5 times over the past 2 weeks and haven’t even been able to get a scheduled time/day for them to come repair it. Cheyenne has TERRIBLE customer service skills and should look for a job in a different field. Emma is polite and i haven’t had problems with her. Goff (the boss) was supposed to call this past Friday and never did. It is now Thursday evening and still no call. I called this morning and left a message for him to call me back today and that didn’t even get a response. The fence is supposed to be for my dogs, yet the latch doesn’t work so I can’t even use it properly even though it’s BRAND NEW. I should’ve used a different company, I got the quality that I paid for. Should’ve known the price was too good to be true. Poor quality fence, terrible customer service. Not a company I’d recommend to anyone.

Gustavo B.

2 months ago

They did a great job, vinyl fence came out nice! Would recommend.

Mike Rutledge

2 months ago

Great experience!

Eddie Madeline

2 months ago

Matt and the team at Armor were excellent. The process was easy from start to finish. Highly recommend this company.

N and K Davis

2 months ago

If you’re looking to be impressed go with Armor! Matt and the team are awesome and the whole process was seamless from start to finish. They finished our large yard in one day and we were absolutely blown away. Even more surprising is that the quality and craftsmanship didn’t suffer at all from the speediness- just truly efficient!

Chris Fillmore

2 months ago

Matt and the team at Armor Fence did a great job for my residential fence project. From the pre walk and proposal to the final construction their communication was superb and really good workmanship at a fair price. We’ll definitely use them for future projects.

Julie Gibson

2 months ago

Armour fence did a great job! They patiently waited for approval with the HOA and then scheduled soon after approval..

Andrew Mahaney

2 months ago

We loved every aspect of our vinyl privacy fence, the professionalism. the quality…all top notch!