Rainbow Carpet, Upholstery & Tile/Grout Cleaning

Overview:
Rainbow Carpet, Upholstery & Tile/Grout Cleaning is a reputable carpet cleaning service located in Moses Lake, WA. The company specializes in a variety of cleaning services, including carpet, upholstery, and tile/grout cleaning, and has built a positive reputation for its customer-focused approach.

Services Provided:
– Carpet cleaning
– Upholstery cleaning
– Tile and grout cleaning

Timings:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (509) 762-5326
Website: http://rainbowcarpetcleaning.net/

Customer Reviews and Sentiment:
Rainbow Carpet, Upholstery & Tile/Grout Cleaning has received positive feedback on various platforms:

Google Reviews: 4.7 stars based on 12 reviews.

Positive feedback highlights great customer service, efficiency, professionalism, and effective cleaning results. Customers have expressed satisfaction with the transformations of their carpets and the friendly demeanor of the staff.

Examples of positive reviews include:
“Steve provides great customer service and is kind hearted.” – Victory Street Ministry
“Very affordable and efficient. Carpet is looking brand spanking new!” – Small Town Girl
“I just had my carpet done by this company and truthfully it came out great.” – Earl Taylor

One customer expressed dissatisfaction with lingering odors after cleaning, indicating that expectations were not met in every instance.

Examples of negative reviews include:
“My carpet still smelled like urine after it dried.” – Leslie Perkins

Review Summary:
Positive Sentiments: Excellent customer service, high-quality cleaning results, efficiency, and friendly conduct of staff.
Negative Sentiments: Occasional issues with odor removal and expectations not being fully met.

Additional Ratings:
BirdEye: 4.7 stars based on 12 reviews, consistent with the positive trends observed in customer satisfaction.
Total Lead Smart Rating: 8.5/10. This rating reflects the strong overall positive sentiments from customers, the effective service provided, and acknowledges the minor issues noted in some reviews regarding odor removal.

Conclusion:
Rainbow Carpet, Upholstery & Tile/Grout Cleaning is a highly regarded choice for carpet and upholstery services in Moses Lake, WA, known for its high-quality work and exceptional customer service. Potential clients may want to consider past reviews on odor removal to set realistic expectations.