Shiny House Cleaning LLC

Jennifer Zagrean

3 weeks ago

Nikki at Shiny House did a total of four cleanings for me. She and her team are very polite. The first two cleanings were very good, she missed just a few small spots and I decided not to point them out thinking they would get them next time (bathroom/shower cleaning, marks on the floor, dust), again, very minor things. After the third cleaning, I pointed out a few missed spots since they missed cleaning these things. She agreed those spots can be cleaned and they will make sure to cetch them on future visits, but also said she would need to raise her price from $180 to $220 to allow for extra time. Which I found odd because they were very small requests that I watched her do within 5 minutes and should have been completed within the exsisting scope. Regardless, I agreed to the price change. The fourth time she arrives, does a great job but misses a couple items (spots on hardwood flooring throughout the house and mop streaks on our tile floors). Again, not a big issue but I want to ensure these things are remedied for future cleanings. Wanting to work with her I provided the feeback, but she decided that she can no longer work with me. It is disappointing that a client cannot communicate missed spots without price increases or quitting. I was disappointed in her lack of customer care.

AJ Coon

a month ago

We’ve been customers for several years and are very happy with the team and service they provide. Very reliable, thorough, and friendly. Highly recommend this business.

Viorel Constantinescu

4 months ago

Good team. Thanks guys for help!

Basia Z.

a year ago

We’ve been very happy with Shiny House Cleaning. Can’t recommend them enough – they’re fast and always leave my home sparkling clean

Yiwen Su

3 years ago

Niki and her team were super! Out of a short notice, they cleaned my place in May 2021 wonderfully! They are trustful, professional, courteous, and reasonably priced! Will definately hire them again!

PK0027110 NK0027110

3 years ago

Great attention to detail. Great cleaning, very professional and very hard working. Did. Great job on our move out cleaning. On time, reasonably priced. Will reuse in the future and recommend to others.

Tracy Brandon

3 years ago

Lau and Niki are a dynamic duo. My house is clean top to bottom. I appreciate how thorough and efficiently they move through the house. They even take special requests. Hiring them is of the best decisions I’ve made!

Reegis Coburn

3 years ago

Shiny house cleaning was the most affordable cleaning service I could find. They responded quickly and provided excellent service. My apartment actually looks shiny! I definitely will continue using shiny house in the future.

Sara Khandaker

3 years ago

We had such a good experience! They listened to our needs and did a fantastic job!

Nandini Gogoi

4 years ago

I initially found shiny house cleaning through Amazon services. I had a regular cleaner at that time but wanted someone to deep clean the house. They did an amazing job and the house was spamming clean. Both Nicki and Lau took time to clean the nook and corner of the house. I was so happy that decided to hire them on biweekly basis. They have been coming to clean our house for over a year did I cannot be happier. They have never missed an appointment and sends me a text the day before appointment to confirm. They are trustworthy, very very punctual and do a fantastic job of cleaning the house!!