Christopher’s Inc in Fairfax, Virginia 22031

Christopher’s Inc

2929 Eskridge Rd, Fairfax, VA 22031

4.2 (5 reviews)

Overview:
Christopher’s Inc is a carpet cleaning service located in Fairfax, Virginia. The company specializes in high-quality carpet cleaning, emphasizing exceptional customer service and meticulous attention to detail.

Services Provided:
– Carpet cleaning
– Furniture cleaning
– Customer care and support

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (703) 289-2700
Website: http://www.mychristophers.com/

Customer Reviews and Sentiment:
Christopher’s Inc has received predominantly positive feedback, with a Google Reviews rating of 4.2 stars based on 5 reviews.

Positive sentiments highlight excellent customer service, effective carpet cleaning, and detailed attention to carpet repositioning upon return.

Examples of positive reviews include:
“Customer service is outstanding. Nobody claims the carpet better than Christophers.” – Gloria Smith
“From beginning to end, my experience was exemplary… I cannot recommend this firm highly enough.” – A Mayso

The negative feedback points to management issues and unmet commitments, which resulted in significant dissatisfaction.

Examples of negative reviews include:
“Horrible management. Commitments were not met. Ruined major events.” – Jason Chung

Review Summary:
Positive Sentiments: Outstanding customer service, high-quality carpet cleaning, careful handling and placement of carpets.
Negative Sentiments: Issues with management and commitment fulfillment.

Additional Ratings:
BirdEye: 4.2 stars based on 5 reviews, reflecting a consistent level of customer satisfaction.
Total Lead Smart Rating: 7.5/10. This rating considers the overall positive customer experiences against the backdrop of the management complaint, indicating good service but with scope for improvement.

Conclusion:
Christopher’s Inc stands out as a reliable choice for carpet cleaning in Fairfax, VA. The company is particularly noted for its outstanding customer service and meticulous work. However, potential customers should take note of the concerns regarding management before making their decision.

Member Since July 2024

Listing Id 120896

Contact Info

2929 Eskridge Rd, Fairfax, VA 22031
(703) 289-2700
Lead Smart Rating :
7.5/10.0

Get A Quote Claim

Listing location

2929 Eskridge Rd, Fairfax, VA 22031

Get Direction

Reviews

Gloria Smith

a week ago

Their customer service is outstanding. Nobody claims the carpet better than Christophers.

Betty Adler

a year ago

Carpet cleaners did a great job

Jason Chung

a year ago

Horrible management. Commitments were not met. Ruined major events.

A Mayso

3 years ago

From beginning to end, my experience with Christopher’s was exemplary. The individual who answered the phone was both professional and warm. She gave me a detailed explanation of the services offered, the timeline for work to be completed and the prices charged. Actual pick up, work performed and return of my carpets was done exactly as promised. The price quote was accurate. When my caqrpets were returned, the delivery men were even more fastidious than I about placing the carpets in exactly the right position. I wanted the dining room carpet placed exactly i n the center of the room wit the dining table centered exactly on the carpet. They used a tape measure to get the measurements exactly correct – down to a quarter of an inch! I was so impressed at the extent of their care to get the placement just right. I cannot recommend this firm highly enough.

Aaron Perry

4 years ago

Amazing place , they are fast reliable, great people and get all you furniture and carpets clean and protected .