Mister Kleen Maintenance Company, Inc. in Alexandria-VA, Virginia 22315

Mister Kleen Maintenance Company, Inc.

7302 Beulah St, Alexandria, VA 22315

4.1 (18 reviews)

Overview:
Mister Kleen Maintenance Company, Inc. is a family-owned commercial cleaning service located in Alexandria, VA. The company specializes in providing high-quality cleaning services with a focus on customer satisfaction and employee well-being.

Services Provided:
– Commercial cleaning
– Carpet cleaning
– High-security cleaning services

Timings:
Monday to Friday 8 AM to 6 PM

Contact Information:
Phone: (703) 719-6900
Website: http://www.misterkleen.com/

Customer Reviews and Sentiment:
Mister Kleen Maintenance Company has a rating of 4.1 stars based on 18 reviews across various platforms.

Positive feedback emphasizes the company’s great communication, excellent service, and the quality of work, particularly in carpet cleaning.

Examples of positive reviews include:
“Great communication and excellent service. Carpets look like new!” – Austin Carlson
“Great company to work for!” – Anne Menêses
“I enjoyed working for Mister Kleen… they are an excellent family owned business who takes pride in their work.” – Donna Husband

However, there are also notable complaints predominantly related to communication issues and employee experiences, with some reviewers highlighting nepotism and poor internal communication.

Examples of negative reviews include:
“I wish all the best as they pursue employment with this company… Never again will I ever waste my time!” – J Dix
“Don’t expect to be treated well if you work for this company.” – Isaiah Griff

Review Summary:
Positive Sentiments: Excellent communication, high-quality cleaning services, supportive work environment, and customer satisfaction.
Negative Sentiments: Poor internal communication, nepotism, and employee dissatisfaction regarding hiring practices.

Additional Ratings:
BirdEye: 4.1 stars based on 18 reviews, reflecting a mixture of positive experiences and complaints related to work culture.
Total Lead Smart Rating: 6.5/10, considering the overall positive sentiment from customers but acknowledging the significant concerns noted by some employees regarding management and communication.

Conclusion:
Mister Kleen Maintenance Company, Inc. appears to be a solid choice for commercial cleaning services in Alexandria, VA, with a reputation for good customer service and dedicated work ethics. However, potential customers should be aware of the mixed employee experiences and communication issues that might impact service delivery.

Member Since July 2024

Listing Id 119526

Contact Info

7302 Beulah St, Alexandria, VA 22315
(703) 719-6900
Lead Smart Rating :
6.5/10.0

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7302 Beulah St, Alexandria, VA 22315

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Reviews

J Dix

a week ago

I have never seen such NEPOTISM! I wish all the best as they pursue employment with this company. Less than 30 days, I completed three applications for multiple locations and even left several messages (Managers and HR Dept) as well seeking status even after their system pinged and reminded me to complete the process! My journey stated at he end of April and still no word as of 8 July. Had a brief conversation with a current employee which is when clarity came to light. Ending it here because I don’t want to tip my hat /source. Never again will I ever waste my time!

Austin Carlson

2 months ago

Great communication and excellent service. Carpets look like new!

Isaiah Griff

2 years ago

Worked for this company years ago. They were horrible years ago and i thought they improved but no, they are worse now. Don’t expect to be treated well if you work for this company. Don’t expect communication period! Recruitment, and management have the worst communication, its non existent. If you leave the company even on good terms don’t try to come back, this company is very petty and will not hire you back. I will be filing a complaint with EEO for hiring discrimination. I’ve tried to speak with management several times, so ill let management speak to EEO.

Anne Menêses

2 years ago

Great company to work for!

LaTanya Green

4 years ago

Great place to work.

Pamela Jones

4 years ago

Hire good people that care about cleaning.

A.D. Steiner

5 years ago

I worked for Mister Kleen for 4 years, and they were a great company to work for. The company is the best of a small, family owned business and a larger corporation. The owners and management are passionate about the business, their customers and employees. They have the agility of a small business and everyone pitches in to get the work done. They also have processes and procedures in place like a large business so there is no guessing about the rules everyone has to follow. They were fair and communicated well. And, if there was an issue, they did their best to make it right. I recommend it as a place to work and would work there again.

Donna Husband

5 years ago

I enjoyed working for Mister Kleen they are an excellent family owned business who takes pride in their work. They have excellent training program and are environmental friendly. I had a great supervisor and team who were reliable who worked together to deliver customer total satisfaction.

Neil Spiegel

5 years ago

Wasn’t sure what to expect when I first called them. Customer service was on point. The crew showed up on time. LaTanya was terrific!

Eric Koch

5 years ago

An awesome family owned and professionally managed company to work for! I enjoyed my tenure as an employee for the company and they truly do what it takes to ensure their partners receive the highest quality of service in the contract cleaning realm. I highly recommend working for Mister Kleen, or using their service for your high security or commercial office cleaning needs.