Capitol Stone & Tile

Overview:
Capitol Stone & Tile is a leading carpet cleaning service located in Alexandria, VA. The company is well-regarded for its thorough cleaning services and high-quality workmanship, catering to various cleaning needs including carpets, upholstery, tile, and hardwood floors.

Services Provided:
– Carpet cleaning
– Upholstery cleaning
– Tile cleaning
– Hardwood floor cleaning

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (571) 200-1341

Customer Reviews and Sentiment:
Capitol Stone & Tile boasts an impressive rating of 4.9 stars based on 60 reviews across various platforms.

Positive feedback emphasizes the consistent quality of service, responsive communication, and professionalism. Customers particularly appreciated the thoroughness of the cleaning and the expertise of the technicians.

Examples of positive reviews include:
“Excellent – Consistent with the last time we used them.” – Natalie Brown
“I am pleased with the cleaning of my kitchen tile. Very thorough cleaning.” – Valerie Whitehead
“Excellent service. Very responsive and quality of work is always A plus!” – K-Lita Jennings

There are a few mentions of minor delays, but they were overshadowed by the positive sentiments regarding the quality of service.

Review Summary:
Positive Sentiments: High-quality cleaning, responsive service, professional behavior, thoroughness, and good communication.
Negative Sentiments: Minor delays in service completion, but generally, clients felt the results justified the wait.

Additional Ratings:
Total Lead Smart Rating: 9.3/10
This rating reflects the overall high satisfaction rate of customers, emphasizing the quality of services, communication, and positive feedback from the majority of reviews.

Conclusion:
Capitol Stone & Tile appears to be an excellent choice for carpet and upholstery cleaning in Alexandria, VA, noted for its high-quality services and customer satisfaction. The positive reviews far outweigh any minor concerns, making it a reliable service provider in the area.