Aspen Cleaning Corporation in Virginia Beach, Virginia 23452

Aspen Cleaning Corporation

3574 Holland Rd, Virginia Beach, VA 23452

3.2 (13 reviews)

Overview:
Aspen Cleaning Corporation is a janitorial service provider located in Virginia Beach, VA. The company offers cleaning services, primarily catering to various businesses and commercial facilities, with an emphasis on customer service and employee satisfaction.

Services Provided:
– Janitorial services
– Commercial cleaning
– Office cleaning

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (757) 463-6625
Website: http://www.aspencleaning.com/

Customer Reviews and Sentiment:
Aspen Cleaning Corporation has garnered mixed reviews across various platforms:

Google Reviews: 3.2 stars based on 13 reviews.

Positive feedback highlights the friendly new management and excellent customer service offered by some staff members.

Examples of positive reviews include:
“The new management is really doing a great job.” – Bree Horstkamp
“Awesome customer service! Top notch new receptionist and friendly new owner!” – Amber “Rayna” Sheridan

Conversely, several reviews express dissatisfaction with the company’s customer service, particularly regarding a rude receptionist and lack of professionalism.

Examples of negative reviews include:
“Very unprofessional!!! The receptionist is always rude!” – Jay Elliott
“Unprofessional they lack communication within their team/office.” – Saudi Johnston

Review Summary:
Positive Sentiments: Friendly management, good customer service, and positive work environment.
Negative Sentiments: Poor customer service from reception, unprofessionalism, and communication issues.

Additional Ratings:
BirdEye: 3.2 stars based on 13 reviews, reflecting similar mixed sentiments among customers.
Total Lead Smart Rating: 4.5/10. This rating considers the positive mentions of staff and management, although negative sentiments about customer service and professionalism significantly impact the overall customer experience.

Conclusion:
Aspen Cleaning Corporation offers janitorial services in Virginia Beach, VA, with some positive feedback regarding management and staff. However, potential clients should be cautious, noting the recurring issues related to customer service that have been pointed out in multiple reviews.

Member Since July 2024

Listing Id 118988

Contact Info

3574 Holland Rd, Virginia Beach, VA 23452
(757) 463-6625
Lead Smart Rating :
4.5/10.0

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Listing location

3574 Holland Rd, Virginia Beach, VA 23452

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Reviews

Bill Wary

4 years ago

Worked there pay wasn’t great but took up excess time on my hands

Bree Horstkamp

5 years ago

New management. Friendly receptionist.

Bree Horstkamp

5 years ago

The new management is really doing a great job.

Amber “Rayna” Sheridan

5 years ago

Awesome customer service! Top notch new receptionist and friendly new owner! Loved interacting with them.

Chanta Lynette

5 years ago

Not Sure About the Cleaning Jobs, but the Current “Receptionist” is Absurdly Rude. Not Sure of Her Name, but She Has Horrible Customer Service Skills. She Does Not Know How to Actually Speak to People. I Went to Fill Out an App After I Had Called, but She Looked Me Up and Down and Frowned Her Face at Me as If She Was Disgusted by My Presence. I Honestly Didn’t Think She Could be Any More Rude and Unpleasant Than She Was on the Phone, but I Was Sadly Mistaken.

Tinisha Crandall

6 years ago

Stacey was wonderful and i do miss her, I enjoy working for Aspen Cleaning i have been there for 4 years now. Up’s & downs, over all i do enjoying working there, I love the bank that i work for and i make sure that my people are taken care of. Mr.C is a fair Man and Mr, Bruno is fair as well. I do want to take some time out to thank Peggy as well she is wonderful. Aspen Cleaning is good company to work for!!!!!!

Delsie McBryde

6 years ago

Stacey is a awesome receptionist

صابر عبد الله

6 years ago

👎🏾 …

Jay Elliott

7 years ago

Very unprofessional!!! The receptionist is always rude!

Saudi Johnston

7 years ago

Unprofessional they lack communication within their team/office leave out important details that shouldn’t be left out, such as how much they pay, what time you have to be out of your work area, give wrong alarm codes, little to no pay, not worth the waste of time don’t apply here.