Hood Boss of Austin

Overview:
Hood Boss of Austin is a commercial cleaning service located in Buda, Texas. The company offers hood cleaning services, which are essential for maintaining kitchen safety and sanitation in commercial establishments.

Services Provided:
– Hood cleaning
– Kitchen cleaning
– Competitive quotes
– Professional service

Timings (Example: Monday to Saturday 9 AM to 5 PM):
Not specified.

Contact Information:
Phone: (512) 312-9470
Website: http://www.thehoodboss.com/

Customer Reviews and Sentiment:
Hood Boss of Austin has received a mix of reviews across various platforms:

Google Reviews: 3.4 stars based on 5 reviews.

Positive feedback highlights the company’s quick response, professionalism, and quality cleaning services.

Examples of positive reviews include:
“This was my first time using Hood Boss and they knocked it out of the park… they cleaned everything up and left the kitchen better than it was!” – James Mason

The complaints focus on poor customer service and inadequate staff performance.

Examples of negative reviews include:
“Horrible customer service and staff. Stay away from this company.” – Gizzmo512
“A company going the wrong way. Bad customer service very bad staff!” – Dale Dingley

Review Summary:
Positive Sentiments: Professionalism, quick response time, exceptional service, thorough cleaning.
Negative Sentiments: Poor customer service, staff issues, lack of professionalism.

Additional Ratings:
BirdEye: 3.4 stars based on 5 reviews, reflecting a trend of dissatisfaction primarily regarding customer service.
Total Lead Smart Rating: 4.5/10. This rating reflects the overall customer satisfaction, with strong positive sentiments in some reviews countered by serious concerns in others, particularly around service quality and customer care.

Conclusion:
Hood Boss of Austin appears to offer quality hood cleaning services with excellent execution and responsiveness according to some reviews. However, the consistent complaints regarding customer service may raise concerns for potential customers. It is advisable to consider both the positive and negative feedback when making a decision.