The Cleaner’s of Austin
Available
13813 James Garfield St, Manor, TX 78653
Overview:
The Cleaner’s of Austin is a house cleaning service based in Manor, Texas. They specialize in providing thorough cleaning services for homes, ensuring customer satisfaction and maintaining high standards of cleanliness.
Services Provided:
– Move-out cleaning
– Regular home cleaning
– Detailed cleaning for rental properties
– Assistance with post-tenant clean-ups
– Communication with clients for updates and feedback
Timings:
Monday to Saturday: 9 AM to 5 PM
Contact Information:
Phone: (512) 902-5066
Customer Reviews and Sentiment:
The Cleaner’s of Austin has a high customer rating of 4.8 stars based on 43 reviews across platforms such as Google Reviews.
Positive feedback often highlights Melinda and her team’s professionalism, thoroughness, and punctuality. Customers have praised their ability to make homes spotless and the friendly and communicative nature of the staff.
Examples of positive reviews include:
“Melinda and her team did a phenomenal job! The place was spotless.” – Kendall Williams
“Melinda went above and beyond… her communication that makes her stand apart.” – Jasmine Talpur
“I’m so impressed with her and her team… I can trust them to do an amazing job!” – Kellie Connolly
On the downside, there was a serious complaint regarding a lack of professionalism. A customer mentioned a failure to perform booked services, causing significant stress, which has led to dissatisfaction.
Negative feedback highlighted:
“It was a very unprofessional experience… they couldn’t do it and it was the day before we needed to be out.” – Frenando Gonzales
Review Summary:
Positive Sentiments: High-quality cleaning, excellent communication, professional and friendly staff, punctuality, and thorough services.
Negative Sentiments: Issues regarding unfulfilled service bookings and mishandled customer communication.
Additional Ratings:
BirdEye: 4.8 stars based on 43 reviews, reflecting high customer satisfaction.
Total Lead Smart Rating: 8.5/10 (Based on overall customer satisfaction, positive reviews, and the serious complaint noted).
Conclusion:
The Cleaner’s of Austin has established a strong reputation for providing high-quality cleaning services in Manor, TX, with many customers praising Melinda and her team’s thoroughness and professionalism. However, potential clients should be mindful of the reported issue regarding service fulfillment before making a decision.
Member Since July 2024
Listing Id 117471
