Overview:
Jani-King of Houston | Commercial Cleaning & Janitorial Services is located in Katy, TX, offering comprehensive janitorial services for commercial clients. The company focuses on maintaining cleanliness in various commercial settings, ensuring a hygienic and welcoming environment for employees and customers alike.
Services Provided:
– Commercial cleaning services
– Office cleaning
– Detailed cleaning
– Franchise opportunities
– Responsive service
Timings:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (281) 240-6455
Website: [www.janiking.com/jani-king-of-houston-commercial-cleaning/?utm_source=YextListing&utm_campaign=LandingPageLink](https://www.janiking.com/jani-king-of-houston-commercial-cleaning/?utm_source=YextListing&utm_campaign=LandingPageLink)
Customer Reviews and Sentiment:
Jani-King of Houston has an overall positive rating of 4.3 stars based on 44 reviews, but mixed sentiments are evident from customer feedback.
Examples of positive reviews include:
“Great place for a bright future.” – Ben Cardenas
“We utilize Jani-King for our offices cleaning services! We are so pleased and grateful to each of you.” – Amber Parker
“Great service, they always do a great job and respond quickly.” – Bey El Sky
However, negative feedback highlights significant issues:
“This has been the worst experience I have ever had with a cleaning company.” – Rose Ray
“When you bring issues to them, they make it about emotions and not about the job they are doing.” – Dave Williams
Review Summary:
Positive Sentiments: Excellent customer support, attention to detail, professional staff, responsive service.
Negative Sentiments: Poor communication, missed cleaning days, serious concerns with service quality, reported issues with management.
Additional Ratings:
BirdEye: 4.3 stars based on 44 reviews, indicating a generally positive customer experience despite underlying issues.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints, indicating customer dissatisfaction.
Total Lead Smart Rating: 6.5/10
This rating considers overall customer satisfaction, the balance of positive testimonials against severe criticisms, and the unresolved complaints noted. While many clients value the service, the frequency of complaints regarding professionalism and service quality has impacted the overall perception.
Conclusion:
Jani-King of Houston presents itself as a viable option for commercial cleaning services in Katy, TX, known for its professional staff and comprehensive service. However, potential clients should carefully evaluate the mixed reviews and customer complaints to make an informed decision regarding their cleaning needs.
Member Since July 2024
Listing Id 117015