Overview:
MaidPro Katy is a house cleaning service located in Katy, Texas, providing professional cleaning solutions for residential clients. With a focus on meticulous cleaning and customer satisfaction, the company aims to meet diverse cleaning needs from general housekeeping to detailed deep cleaning.
Services Provided:
– Standard cleaning
– Move-in/move-out cleaning
– Deep cleaning
– Biweekly cleaning services
– Special services upon request
Timings:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays.
Contact Information:
Phone: (281) 693-6243
Website: http://www.maidpro.com/katy?utm_source=gmb&utm_medium=organic
Customer Reviews and Sentiment:
MaidPro Katy has received varied feedback from customers with a current rating of 4.5 stars based on 210 reviews.
Positive sentiments emphasize the professionalism, thoroughness, and efficiency of the cleaning staff. Key positive reviews include:
“Roberto and Roxana were thorough, professional, polite, and incredibly efficient. They meticulously cleaned every corner of my home.” – Natalie Newton
“We use them biweekly and always are satisfied with their work.” – Sandra Petrash
“Great job!” – Marsha Kamish
Conversely, negative reviews highlight issues with service quality and customer service, such as:
“I was disappointed in service… basic things like cleaning the shower… were not cleaned.” – Maggie Birchman
“Horrible experience. Avoid.” – Holly Hildebrand
Review Summary:
Positive Sentiments: Professional and polite staff, thorough cleaning, high customer satisfaction, effective problem resolution.
Negative Sentiments: Incomplete cleaning services, communication issues with management, difficulty in obtaining refunds.
Additional Ratings:
BirdEye: 4.5 stars based on 210 reviews, highlighting a generally positive sentiment but with a noted divide in customer experiences.
Total Lead Smart Rating: 6.5/10, indicating solid performance in many areas supported by positive reviews, tempered by significant complaints regarding service quality and communication.
Conclusion:
MaidPro Katy offers reliable house cleaning services with many satisfied customers praising the professionalism and thoroughness of the staff. However, potential clients should consider the mixed reviews and address any specific concerns with the company to ensure a satisfactory cleaning experience.
Member Since July 2024
Listing Id 116545