Stanley Steemer

Overview:
Stanley Steemer, located in Houston, TX, is a well-regarded carpet cleaning service specializing in residential and commercial carpet cleaning. With years of experience, they are known for their professional approach and commitment to customer satisfaction.

Services Provided:
– Carpet cleaning
– Stain removal
– High-traffic area cleaning
– Upholstery cleaning

Timings:
Monday to Saturday 9 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (713) 896-4688
Website: www.stanleysteemer.com/location-details/TX/Houston/204?utm_source=google&utm_medium=organic&utm_campaign=gmb_ws

Customer Reviews and Sentiment:
Stanley Steemer has received predominantly positive feedback across various platforms:

Google Reviews: 4.8 stars based on 2,961 reviews.

Positive sentiments emphasize the company’s hard work, professionalism, and thoroughness in service. Customers appreciate the clear communication from the technicians during the cleaning process.

Examples of positive reviews include:
“They worked very hard and fast… excellent team and communicated each process.” – Paula Mentz
“Raymond and Miguel were awesome! Super quick, knowledgeable, personal and did an amazing job.” – Brandon Guhl
“Tony and Eric… worked magic on my carpeting!” – Deborah Higgins

However, there is a notable negative sentiment concerning a lack of attention to detail in cleaning, as one customer reported dissatisfaction with debris left on the carpet.

The negative review states:
“I was quite disappointed with the cleaning services… they didn’t even pick up or vacuum pencils and debris on the carpet prior to cleaning.” – Mary Cato-Denson

Review Summary:
Positive Sentiments: Hardworking staff, excellent communication, professionalism, thorough cleaning, responsiveness, and customer-oriented service.
Negative Sentiments: Issues with attention to detail and incomplete cleaning in some instances.

Additional Ratings:
BirdEye: 4.8 stars based on 2,961 reviews, supporting the trend of high customer satisfaction with minor issues.
Total Lead Smart Rating: 8.5/10. This score reflects the overall high sentiment among customers balanced against isolated complaints regarding service quality.

Conclusion:
Stanley Steemer in Houston, TX, stands out as a reputable choice for carpet cleaning services, highly praised for their professionalism and responsiveness. However, potential customers should remain mindful of some mixed reviews regarding the thoroughness of cleaning.