Overview:
Your Cleaning Company is a Houston-based house cleaning service dedicated to providing thorough and professional cleaning solutions for homes. With a strong focus on customer satisfaction, they operate in the larger Houston area, assisting with both routine and specialized cleaning needs.
Services Provided:
– Move-in and move-out cleaning
– Residential cleaning
– Deep cleaning
– Routine cleaning services
Timings:
Monday to Saturday 8 AM to 6 PM
Contact Information:
Phone: (346) 478-0775
Website: http://yccomp.com/
Customer Reviews and Sentiment:
Your Cleaning Company has received a high overall rating of 4.9 stars based on 48 reviews, indicating strong customer satisfaction.
Examples of positive reviews include:
“Scheduling was smooth and they came out and did a great job!” – Jamale Nagi
“The two individuals… did a fantastic job! I am very pleased and satisfied!” – Eunice Romero
“Used this company after we moved out of our rental home… They got every single nook!” – Molly Harrison
Some negative feedback highlights issues with thoroughness and customer service, such as:
“I do not want to see a pile of dishes in the sink once the kitchen has been cleaned.” – IamTish Le’Na
“My laminate floors were damaged after the cleaning… they said it was not their fault.” – Rachel C
Review Summary:
Positive Sentiments: Excellent attention to detail, friendly and professional staff, responsive customer service, and high-quality cleaning results.
Negative Sentiments: Concerns about thoroughness in some cleanings, unresolved property damage claims, and inconsistent service perceptions.
Additional Ratings:
BirdEye: 4.9 stars based on 48 reviews, reflecting a high level of customer satisfaction.
Total Lead Smart Rating: 8.4/10
This rating reflects the generally high customer satisfaction, with some feedback indicating room for improvement regarding thoroughness and handling of damage claims.
Conclusion:
Your Cleaning Company is a popular choice for cleaning services in Houston, TX, known for their efficiency and professionalism. While the majority of customers express high satisfaction, potential clients should remain aware of some reported issues with consistency in service quality and damage resolution.
Member Since July 2024
Listing Id 113918