Cowboys Cleaning

Jarael Johnson

8 months ago

Great service! Flexible schedules! Cleaners always show up on time! 👍🏽 …

Dan M Roberts

a year ago

Cleaning was well done. They arrived on time.

Ingrid Young

a year ago

I paid more than $400 for the deep cleaning, I found spots on the showers doors. I found toys under the beds, and they often was not touch. They told me they will clean the countertops in the kitchen and vacuum, and I thought that was just a general cleaning that even I could do myself. But I decide to give them a chance…not recommend. I’m writing this review because I think it’s very expensive and I wanna let other people know that is not worth it.

Farhan Khan

a year ago

I am not sure if they even deserve 1 out of 5 stars, I would give them an absolute zero if I can as I am not satisfied with their service, customer care or professionalism. I have hired them to clean my house for deep cleaning and their crew arrived late to the site and then instead of doing deep cleaning they haven’t done even regular cleaning well and we have to do our bathrooms kitchen and multiple windows ourselves. Also, they have charged extra for their crew additional time without our agreement so I would not suggest to give them any payment information as they will rip you guys off. I would not suggest anyone to use their service as they are really not worth it, use anyone else but them.

Brigette Stanley

2 years ago

Monica, Maria, and their team was absolutely amazing. From the time they arrived, the started immediately and when I came back, I fell in love with my place. Everything was dusted, my carpet looked brand new, dishes clean, bed made, bathroom… you name it, it was clean. Please use them, I plan to call them for general cleans and seasonal deep cleanings.

Symphony Me

3 years ago

The man does not know how to talk to clients. First they communicate on the phone and present different rates and later when they visit the location they end up asking more money. And call us liars. Better learn some professionalism.!!!!

Steve

3 years ago

Absolutely disappointing experience with customer service, and poor cleaning job. The owner was harassing me through bombarding texts and was very rude and demeaning, while the 4 “cleaners” (2 woman, 1 man, 1 teenage boy)cleaned my home. The owner was telling me to explain why I did not schedule earlier that week (obvious because I can’t) and lectured me that I should’ve staying with the cleaners the whole time. She made little to no sense, while making very unprofessional comments. Then she blew me off and said she had no more time to talk because she was at the airport. So out of all the things listed on their services sheet, they completed ~40% well. Everything else is described below. -Tried to up sell me and bill for more, when toilets and showers are included on deep cleaning. Is there a toilet that is suppose to be cleaned before they come to clean? That would defeat the purpose of having it “professionally” cleaned. -Baseboards still had dust -Floors did not seem like they were mopped and only partially sweeped. -White residue left on most cabinets -light fixtures still dusty -ceiling fans were not cleaned -Door frames were dusty all the way around -light switches weren’t cleaning well – most walls dusted, but missed large portions on some walls. -sink semi-clean (left residue around sink) -Broke our blinds for a window. -After they were about 90 mins late, they decided to rush the deep cleaning job and finish within 2 hrs for a 3700 sqft house, even though when I initially asked if I needed a post-construction cleaning. I also asked if they would have sufficient time (several times). She said yes, that they should be able to clean everything no problem and would only need a deep cleaning. Well apparently it was a problem since they missed so many areas. If you like to be treated rudely by the owner, wait for cleaners to come late and have dirt pushed around, while paying a huge fee, then this place may still not be for you, since they will most likely try to reschedule you due to their poor judgement or lack of time management skills. It would be “0” stars if I could and would tell everyone I know to stay away. Check their other reviews as their google review is misleading.

Emma Keith

4 years ago

My boyfriend and I needed to hire a cleaner to clean up his vacant and empty rental property and prepare for sale. The cleaners left stains on floor untouched, crumbs in drawers, mirrors dirty, and carpet shavings EVERYWHERE. Anyone with a vacuum hose and attachment could have cleaned the carpet. After walking around the upstairs(carpeted) area of the house for less than 10 minutes, our hands were filled with shavings that were easily spotted and easily missed. While the cleaners were cleaning, we entered the house to check the painters job and to fix the fireplace. We did not check on the cleaners job, as we are not being paid to do that, I am not the one with the cleaning company. I also find it rude to intrude on ones work and point out flaws and tell them to do better, which is what I should have clearly done in this instance. We emailed whoever was in charge about this bad cleaning job, and they responded with unprofessionalism and extreme defensiveness for a company that prides themselves on 100% customer satisfaction. They told us basically that we were either imagining their bad job or that we came back to make a mess? Very logical. The lady in the emails continued to say she was going to send a crew in the following weekday, but only to clean up what SHE thought her cleaners did a poor job on. Not all the flaws we spotted and were unsatisfied with. We sent pictures of clear food mess on the floor that were missed by the cleaners from the prior tenants. The pictures were very clearly showing a mess, and after saying she couldn’t see the stains, and I circled the clearly in the images, she accused us of making the stains. Which is impossible if you know what a stain is. I am not satisfied and now have to clean this house AGAIN, despite paying for it to be cleaned already, and being charged extra for cleaning a dirty drawer; while all the kitchen drawers were full of crumbs and evidently not cleaned. I do not recommend this service to anyone, you could do a way better job yourself for no price at all. Unless you enjoy being gaslighted and accused of making “stains” within 30 minutes of a house you NEVER lived in, let alone ATE FOOD in. Not sure this person over email understands the definition of what a stain is, or a professional cleaning company. Disappointed greatly. *** it is now Monday and they have come back again. They cleaned the floors in a matter of minutes, still leaving behind sticky floor messes. The drawers were wiped out, but crumbs and sticky messes remained. Not sure what the point of coming back for 10 minutes just to wet the floor is for. We paid over $300 for a house to be cleaned, that we have to vacuum over again, wipe clean again, literally clean everything again. And got charged extra. What a joke.

adam condak

4 years ago

100% satisfactory experience with the crew. They respond fast, follow-up thoroughly, and did a superb job cleaning the tile floors of my retail store. Without hesitation, I would contact them again for any other cleaning job in the future. Thanks again, ladies!

Kensi Turner

4 years ago

They have tried and have stolen a couple things from me including an Apple Watch which I know for a fact was on my bedside table or backpack and now it’s no where to be found after they were here one day. They also don’t clean the windows at all or the floors they just vacuum and make the beds really terribly service. I’m not trying to scam I am being honest