Happy Homes Cleaning Services in Corpus Christi, Texas 78414

Happy Homes Cleaning Services

7522 Bichon Dr, Corpus Christi, TX 78414

2.3 (3 reviews)

Overview:
Happy Homes Cleaning Services is a house cleaning service located in Corpus Christi, TX. The company provides cleaning services for residential properties, aiming to offer quality home cleaning solutions.

Services Provided:
– House cleaning
– Residential cleaning

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (361) 814-7156

Customer Reviews and Sentiment:
Google Reviews: 2.3 stars based on 3 reviews.

Positive feedback highlights that the company does great work, showcasing some level of satisfaction with the cleaning services.

Examples of positive reviews include:
“They do great work” – Cindy Culpepper

Negative sentiments are prevalent and include issues with pricing, punctuality, and overall service quality. Customers have expressed frustration over being overcharged and receiving inadequate cleaning services, with some noticing dirt and dust left behind.

Examples of negative reviews include:
“I was quoted $60/hour… ended up paying $224.25.” – Kinsey Fender
“…the other was completely clueless on how to clean.” – Kristi Dreikorn

Review Summary:
Positive Sentiments: Efficient cleaning in some instances, professional demeanor by certain staff.
Negative Sentiments: Issues with cleaning quality, overcharging, lack of communication from management, and unprofessional behavior by staff.

Additional Ratings:
BirdEye: N/A
Better Business Bureau (BBB): N/A
Total Lead Smart Rating: 3.2

This rating reflects the prominent negative feedback regarding service quality and unresolved complaints, balanced with some positive experiences shared by a small subset of customers.

Conclusion:
Happy Homes Cleaning Services seems to struggle with providing consistent and satisfactory cleaning services, as evidenced by the mixed reviews and low rating. Prospective customers might want to consider these factors before choosing this company for their house cleaning needs in Corpus Christi, TX.

Member Since July 2024

Listing Id 113035

Contact Info

7522 Bichon Dr, Corpus Christi, TX 78414
(361) 814-7156
Lead Smart Rating :
3.2/10.0

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Listing location

7522 Bichon Dr, Corpus Christi, TX 78414

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Reviews

Cindy Culpepper

2 years ago

They do great work

Kinsey Fender

2 years ago

Im not normally one to leave reviews, but this was especially bad. I was quoted $60/hour upon booking my appointment and ended up paying $224.25. They sent out two people to clean, so I really thought it’d be pretty quick. Especially considering that I told them not to worry about a whole bedroom and the laundry room. So they cleaned my sons room, guest bath, living room, kitchen, and master bed & bath. To start, they took down my appointment for the wrong time & then they were 40 minutes late to the time slot they scheduled. One girl spent a ridiculous amount of time organizing my 2 year old’s books by size when he just throws them on the floor every day anyway. And the other went out for about 5 smoke breaks in a two hour time frame… The kitchen counters had dirt and crumbs remaining, dust all around our main air vent, dog hair still on the floor, dirty bedroom mirror, and the outside of the microwave hadn’t been wiped down. None of these things are major issues, but altogether make the total cost seem a bit high. I sent an email to ask about the price breakdown and explain my issues, but it was never answered.

Kristi Dreikorn

2 years ago

I hired this company with an agreed upon hourly rate. Of the two maids that were sent to clean one spent copious amounts of time in her phone and the other was completely clueless on how to clean. They left all the the surfaces of my house either untouched or covered in an oily, greasy substance. I asked one of the girls several times to dust the base boards, blinds or literally anything that resembles cleaning since I was paying by the hour. She refused to take any directions and paved back and forth through out the house not really doing anything. She mopped unswept floors 3 times, just pushing the pet hair and the dirt around. Followed by her spilling the dirty mop water all over my area rugs and then not telling me until i stepped on them and discovered it myself. The owner of the company was unapologetic about the entire event and is harassing and threatening me late in the evenings because I do not think it’s fair to have to pay full price for a job that was not completed. I have attached photos of the condition of things after they had left.