Bright Cleaning Services in McAllen, Texas 78501

Bright Cleaning Services

3400 N McColl Rd Ste 16, McAllen, TX 78501

4.3 (31 reviews)

Overview:
Bright Cleaning Services is a house and commercial cleaning service located in McAllen, TX. The company offers a range of cleaning solutions for both residential and commercial properties, aiming to provide quality service to its clients.

Services Provided:
– House cleaning
– Commercial cleaning
– Deep cleaning
– Airbnb cleaning

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (956) 790-0819
Website: https://brightcleaningtx.com/

Customer Reviews and Sentiment:
Bright Cleaning Services has an overall rating of 4.3 stars based on 31 reviews.

Positive feedback highlights the company’s attention to detail, punctuality, and friendly staff. Customers have appreciated the professional service and the quality of cleaning provided.

Examples of positive reviews include:
“Been using this service for my Airbnb and they have been great to work with.” – James Ivery
“I would definitely recommend these guys to anyone!!” – Leo
“My house looks brighter, smells so fresh…” – Theresa Kotzur

Negative sentiment includes issues related to customer service, incomplete jobs, and instances of theft.

Examples of negative reviews include:
“Absolutely terrible!!! Cleaning crew does not clean at all…” – KD
“I paid $400 for a deep clean that consisted of two women working five hours… not even close to being worth the money.” – Jake F

Review Summary:
Positive Sentiments: Professional service, thorough cleaning, friendly staff, attention to detail, punctuality.
Negative Sentiments: Poor customer service, incomplete cleaning, incidents of theft, high pricing for services provided.

Additional Ratings:
BirdEye: 4.3 stars based on 31 reviews, indicating general satisfaction with occasional complaints regarding service quality.
Total Lead Smart Rating: 6.7/10. This rating reflects a mix of positive sentiments concerning professionalism and quality, tempered by significant concerns regarding service inconsistency and customer service issues.

Conclusion:
Bright Cleaning Services presents itself as a reliable option for cleaning services in McAllen, TX, known for its professionalism and friendly staff. However, potential clients should consider the mixed reviews, especially regarding customer service and service consistency, before making a decision.

Member Since July 2024

Listing Id 112823

Contact Info

3400 N McColl Rd Ste 16, McAllen, TX 78501
(956) 790-0819
Lead Smart Rating :
6.7/10.0

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Listing location

3400 N McColl Rd Ste 16, McAllen, TX 78501

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Reviews

James Ivery

2 months ago

Been using this service for my Airbnb and they have been great to work with

Gabriel Valencia

a year ago

Bad customer service

Leo

a year ago

Had an awesome experience. Got more than what I expected from the crew. I would definitely recommend these guys to anyone!!

2 years ago

I work for a company who hires this cleaning company and they are absolutely terrible!!! Cleaning crew does not clean at all, they never put toilet paper in restrooms, never sweep, and all they do is STEAL. AIRPODS, MONEY, AND PHONE CHARGERS HAVE ALL GONE MISSING. DO NOT HIRE THIS COMPANY.

Marissa Bustamante

2 years ago

Paid for a deep cleaning got a semi regular cleaning. Nothing was moved they only cleaned around it. Ceilings fans not dusted. Showers. Late. Instead of 7 hours, I got 4.5. I can go on and on. Customer service.

leidi Avendano

3 years ago

Ladies came in & did an amazing job! Super nice and friendly. After they finished they asked us to check their work to see if it met our standards. Will definitely be contacting them again and recommend!

VVV

3 years ago

I have used their service twice and I’ve got to say, their employees take pride in their work! They really want you to be satisfied before they leave. Always on time and have a very courteous and respectful staff. Highly recommend this company!

Theresa Kotzur

4 years ago

AMAZING!!!!!! My house looks brighter, smells so fresh and I can decorate for Christmas now. Ladies were so kind, got a follow up call and reminders. Well worth the price. I will definitely recommend this company to my family and friends. They saved me so much time. Thank you for making me feel so comfortable in my clean home.

Javier Alvarez

5 years ago

Bright cleaning team is very professional. I was very impressed with the cleaning & the details put into processes! Thanks Bright Team

Jake F

5 years ago

I paid $400 for a deep clean that consisted of two women working five hours. That’s $40 an hour. I complained since they left without cleaning what they were supposed to clean. The company was apologetic and sent them back, but they still didn’t do anything besides run a wet rag over horizontal surfaces. They did a good job cleaning my window sills, and the women worked hard while they were there, but not even close to being worth the money. I honestly wouldn’t have been able to tell that anyone had cleaned my house if I was not looking to see where the $400 went. Google a well known website where you can hire cleaners directly and save $30 an hour. These guys are extremely overpriced for what they provide.