Sparklean Maids

Tarra Brown

2 years ago

Not good communication or answering their calls.

Flavia Howard

2 years ago

I paid a deposit but when I canceled, Timothy said he would call accounting to return the deposit. This was 2 weeks ago. Now they won’t answer the phone. I will be filing a Police Report for fraudulent business.

Cherie DeBlois

2 years ago

SCAM ALERT!!! Do not give them your money. They will never show up and steal your money. I had to file a dispute with my bank. REPEAT: THIS IS NOT A REAL COMPANY–SCAMMERS.

Victoria Porth

2 years ago

This is a SCAM!!! Do not ask for cleaning service! They took our money and the owner was on a flight.we have tried to contact two number. Went to theyre office. They have been closed down for two-three years according to the office manager that is listed here. This is a SCAM!!!!

Alejandra Pacheco

2 years ago

SCAM

Olivia MacDonald

2 years ago

This company is still in business and I’m not entirely sure how. We are a military family and we just moved from the area to our next duty station so we had our realtor arrange the final clean out of our house before it sells. 1st strike: the company never contacted me with a price quote prior to starting work. I expect a company to give me a ballpark number as that has always been my experience. While on the road and receiving a phone call demanding money with no prior contact, our guard was up and they immediately came across as a scam at that point. 2nd strike: the first point of contact i had with them was at 8 pm as they called me back to back and then proceeded to block text me demanding payment without any introduction. They also called my husband, both of us were in the middle of driving across the country so I requested an invoice to be sent to my email and that we would pay at our earliest ability to do so. 3rd strike: they proceeded to call me repeatedly again at 8:45pm, again, demanding payment. We were driving still. Their invoice consisted of 2 prices, one for cleaning and one for landscaping. Zero images of what work was completed. 4th strike: we contacted our realtor and had her take over communication for the time being as we were still driving. She requested photos of work completed and they sent them to her and myself of the exterior of the home with the promise of interior pictures the next day. THEY THEN ENTERED MY HOME AFTER 9PM WITHOUT PERMISSION and began sending numerous images of the interior. They’re lucky we did not call the police and report them for trespassing. I instructed them to remove themselves from my property immediately and cease the harassment as it was now 10 pm MST. Their response was to ask what the problem was and that there was no harassment and they didn’t understand why we were upset. I have NEVER been so appalled in my life and experienced such a lack of professionalism. DO NOT HIRE THIS COMPANY.

heather Jackson

3 years ago

I paid a lot for a move out cleans and shampooing of one bedroom carpet. The woman who did the tile floors and the kitchen n bathrooms did a good job. But the people who came to vacuum did not a good job at all and they didn’t even shampoo. And now they won’t answer or return my phone calls. Very unprofessional

Alyssa Garza

3 years ago

Paid for a “deep clean”. Ladies did okay. But they definitely did not wipe down baseboards and tops of doors like promised. They also scratched the heck out of my stainless steel appliance. I told the guy who I set the appointment with and he did nothing about it. Didn’t even seem to care.

Connor Lewis

3 years ago

Outstanding work and great customer service! The work was done efficiently and quickly and they were able to get me in quick after scheduling. Would definetly use again and recommend.

Billy D.

3 years ago

Requested quote for a elderly client who is anxious about having someone in her home because of the pandemic. Timothy was the booking agent, and said that he could have a team there, and that each team member would have had the Vaccination. I set up to be at my client’s home to meet them and help them get started, but in route, Timothy called and said that he did not have anyone with the Vaccine available to work on her home, and that they would not be coming to her home after all. I’m fine with their in ability to provide employees that were vaccinated, but with a week’s notice, they could have told us before the morning of, when there was no time to get another provider. To say the least, it is disappointing.