Merry Maids of Northwest Houston in Houston, Texas 77066

Merry Maids of Northwest Houston

12010 Bammel North Houston Rd L, Houston, TX 77066

4.6 (174 reviews)

Overview:
Merry Maids of Northwest Houston is a house cleaning service located in Houston, Texas. The company specializes in providing residential cleaning services with a focus on attention to detail and customer satisfaction.

Services Provided:
– Deep cleaning
– Regular house cleaning
– Attention to detail
– Friendly and respectful staff

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (281) 440-4366
Website: https://www.merrymaids.com/northwest-houston

Customer Reviews and Sentiment:
Merry Maids of Northwest Houston has garnered a strong reputation, reflected in a rating of 4.6 stars based on 174 reviews.

Positive feedback highlights the company’s thorough and efficient cleaning, as well as the professionalism of the staff.

Examples of positive reviews include:
“Exceptional cleaning services… I recommend them 100%!” – Alfredo Jose Mendez
“Thank you for the thorough job!” – Kimm Kartman
“Very dependable and always friendly.” – Lydia

However, there have been complaints regarding the quality of service, particularly a negative experience related to a deep cleaning that did not meet expectations:
“My doors were supposed to be washed down and they were not.” – Yvette Flores

Review Summary:
Positive Sentiments: Exceptional cleaning quality, efficiency, friendly staff, attention to detail.
Negative Sentiments: Inconsistent quality in deep cleaning services, issues with additional charges not clearly communicated.

Additional Ratings:
BirdEye: 4.6 stars based on 174 reviews, indicating overall customer satisfaction but some concerns regarding service consistency.
Total Lead Smart Rating: 7.8/10 (This rating reflects high quality in cleaning services along with specific complaints that slightly reduce overall customer satisfaction.)

Conclusion:
Merry Maids of Northwest Houston appears to be a reliable option for house cleaning services in Houston, TX, praised for their professionalism and thorough cleaning. However, prospective customers should remain vigilant regarding service expectations, especially for deep cleaning, to ensure satisfaction.

Member Since July 2024

Listing Id 112251

Contact Info

12010 Bammel North Houston Rd L, Houston, TX 77066
(281) 440-4366
Lead Smart Rating :
7.8/10.0

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12010 Bammel North Houston Rd L, Houston, TX 77066

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Reviews

alfredo jose mendez

2 weeks ago

Merry maids provides exceptional cleaning services Conner and his team are efficient and respectful, they pay a lot of attention to detail when doing their job, I recommend them 100%

Kimm Kartman

2 weeks ago

Araceli and SanJ did a thorough job – thank you!

Lydia

2 weeks ago

Very dependable. Follow instructions without having to remind them. Always friendly & kind. I am referring to Juanita & Araceli, both wonderful ladies.

Laura Vestal

3 weeks ago

Sanjuanita, Araceli, and Victoria do an excellent job cleaning our home. I would recommend them to anyone!

Bryan Miller

4 weeks ago

Nidia always does an excellent job!

Yvette Flores

4 weeks ago

Unfortunately this was a terrible experience. I spent over $300 on a deep clean for everything to be done very nicely. My doors were supposed to be washed down and they were not. They were supposed to pledge all wood surfaces.I ran my hand across all my surfaces, and they were not washed. You can tell they were dry dusted. There were areas that were not dusted at all. The glass on my pictures were not cleaned or my mirrors still had spots all over them and that was part of the deep clean. My shower didn’t even look like it was cleaned. It looked liked they used windex on the glass and the ledge was cleaned but nothing else was. They didn’t vacuum underneath my couches either. 30 min before the cleaning was done. I was told it is going to take longer and it was going to cost me an additional $80! They said they stated that if it took additional time that it would cost more. That was not what was stated and there was no hourly rate that it stated either if they went over! In fact it was 4 maid hours at $80 an hour for my $320 cost! So if they needed an additional 30 min they were now charging me $80 for 30 min? Not sure how that computes!

Marisol Lima

a month ago

Lesbia very good job they are the best!!

Lori Rochow

a month ago

Sanjuanita is absolutely an answer prayer. Her work, her professional and cheerful attitude are both incredible ! We are very blessed. She always goes above and beyond.

Reyna Alvarado

a month ago

Great job!

Adreena Ely

3 months ago

The ladies are friendly and always do a great job!